4/10 很差
Nabila
2025 年 5 月 28 日
I expected better. Better food. Better presentation for in-room dining ( it wasn’t brought to me on plates. It was in to go boxes and a paper bag. Not at all what you’d expect given the price per night)
The reservation I made showed fancier rooms. When I made it, I was highly disappointed. The room was just decent. Nothing fancy at all.
Someone got in my room despite the do not disturb sign.
The staff at the pool and front desk was very friendly. Everyone was actually very nice. That is the reason I didn’t give 1 or 2 stars only.
The product itself could be way better, especially to fit what’s advertised and the price tag. There was nothing royal about the royal sonesta. Had I known, I would never have spent almost $2000 for 3 nights, without even a breakfast included. For that price , I expected luxury.
Nabila
2025 年 5 月入住 3 晚