Towels were not cleaned, and the shower didnt have hot water.
No elevator, and the surrounding area seemed unsafe
Jeanine
2025 年 2 月入住 1 晚
8/10 还可以
SANDRA
与配偶出行
2025年02月26日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Stay was good. I had no complaints. It was clean and cozy. Just wish the room had been slightly large larger.
SANDRA
2025 年 2 月入住 1 晚
10/10 超赞
Adrian
与配偶出行
2025年02月26日
满意:清洁度、员工和服务、住宿条件和设施
I did a last minute trip to San Juan so I was afraid I would be stuck in a janky hotel but to my surprise the Somos Hotel was wonderful! The hotel manager, Clark, was amazing and although you see to be right in the thick of it all the hotel was quite safe. One downfall to this property was no on site parking. But overall I would rate my stay a 9.
If you want a unique place to stay Somos is it.
Adrian
2025 年 2 月入住 2 晚
10/10 超赞
Stephanie
与家人出行, 团体旅客
2025年02月25日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We loved the staff! Each and every one of them made sure that we had everything we needed, down to recommendations. One of the men on the staff went above and beyond by helping us bring all of our luggage down the stairs. Our suite was beautiful, and we felt safe our entire stay. Not to mention everything we needed was walking distance which made all of our uber rides between $4-$12 everytime. I will be booking again.
Stephanie
2025 年 2 月入住 3 晚
4/10 很差
Janell
与配偶出行
2025年02月19日
不满意:服务设施
Room was the size of a closet and paper thin walls
Janell
2025 年 2 月入住 3 晚
4/10 很差
Yissell
2025年02月18日
满意:员工和服务
不满意:住宿条件和设施,清洁度
Yissell
2025 年 2 月入住 3 晚
10/10 超赞
Rebecca
2025年02月16日
满意:清洁度、员工和服务、住宿条件和设施
Very nice
Rebecca
2025 年 2 月入住 3 晚
8/10 还可以
Bryana
与配偶出行
2025年02月15日
满意:员工和服务、服务设施、住宿条件和设施
I loved the inside it was great right when you walk outside walk away lol it smells a little bad but it's not all that bad we had a few hiccups but that's about it
Bryana
2025 年 2 月入住 4 晚
10/10 超赞
zurine
商务旅客
2025年02月15日
Excelente hotel para el precio
zurine
2025 年 2 月入住 2 晚
6/10 一般
Sarah Isabel
2025年02月10日
不满意:清洁度、员工和服务、住宿条件和设施
Just a good place to go and sleep they don’t have someone cleaning the rooms or changing towels shower handle was broken lady told us the maintenance guy will come tomorrow the maintenance guy was the front desk guy idk very interesting place and sketchy
Sarah Isabel
2025 年 1 月入住 7 晚
10/10 超赞
Viviana
与配偶出行
2025年02月9日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Viviana
2025 年 2 月入住 1 晚
10/10 超赞
Christine
2025年02月6日
满意:清洁度、员工和服务、住宿条件和设施
Christine
2025 年 1 月入住 3 晚
2/10 糟糕
Michael,HELOTES
2025年02月3日
满意:员工和服务,清洁度
不满意:住宿条件和设施,服务设施
Unfortunately I stayed there during the island black out and they did not have a generator. Two & a half days no electricity or plumbing. They did not offer any compensation.
Michael
2024 年 12 月入住 3 晚
4/10 很差
Nikko
与配偶出行
2025年02月2日
不满意:服务设施,清洁度
I had no hot water access for the entirety of my stay. My room did not have a window, even though the listing pictures showed a room with windows. Room service did not tend to my room for three nights. The walls were thin and I could hear conversations from the next room clearly.
The staff were helpful whenever they were present, but my stay in this place was not ideal. It was a Hostel more than a Hotel.
Nikko
2025 年 1 月入住 5 晚
4/10 很差
Dejanee
团体旅客
2025年02月2日
满意:住宿条件和设施
不满意:服务设施,员工和服务
Had an issue with warm water & getting service over the weekend . Brought it to property managers attention already .
Will try again bc it was a beautiful and convenient location .
Dejanee
2025 年 1 月入住 3 晚
6/10 一般
Auston
2025年02月2日
Auston
2025 年 1 月入住 2 晚
4/10 很差
Ereious Denis
2025年01月30日
满意:住宿条件和设施
不满意:员工和服务,清洁度
It wasnt a bad hotel but the 2 night my cell charger went missing then the next day a device went missing. Probably would've recommended it to someone else but at this point dont think I will.
Ereious Denis
2025 年 1 月入住 4 晚
6/10 一般
Allison
2025年01月28日
满意:清洁度
Allison
2025 年 1 月入住 4 晚
8/10 还可以
Edgardo
商务旅客
2025年01月27日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Although the Hotel and staff were amazing, the area were is located is not as inviting as your stay at the hotel. At night it’s a different life style not something I can really appreciate as I was warned about the area by my uber driver. And the power went out due to the horrible power company in the island. But the stay in the hotel was great best sleep in a while. The staff/ manager is amazing. Most important the hotel and rooms are very clean
Edgardo
2025 年 1 月入住 1 晚
10/10 超赞
Raphael
2025年01月26日
满意:住宿条件和设施,员工和服务
The hotel is amazing the outside area is suspect
Raphael
2025 年 1 月入住 3 晚
8/10 还可以
Dean,Winnipeg
与配偶出行
2025年01月26日
满意:清洁度、服务设施、住宿条件和设施
不满意:员工和服务
The hotel has been refurbished and pleasantly decorated. Looks fresh and clean. But too much reliance on technology for our tastes. There is no front desk staff. (They should make this clear in the listing.) The day before arrival they send you a message saying that on the afternoon of our arrival they will send you a code to get into the building and another code to get into your room. This is a royal pain if you are travelling internationally and trying to avoid roaming charges on your phone! If someone repeatedly enters the wrong code for their room, an alarm goes off that sounds like a fire alarm for the building. Bottom line, if you like doing everything with your phone, and minimal human contact, this is a great place.
Dean
2025 年 1 月入住 3 晚
2/10 糟糕
Ricardo
2025年01月26日
不满意:清洁度、员工和服务、住宿条件和设施
Terrible
Ricardo
2025 年 1 月入住 2 晚
2/10 糟糕
Shane
2025年01月25日
不满意:清洁度、员工和服务、住宿条件和设施
Shane
2025 年 1 月入住 2 晚
10/10 超赞
sheray
2025年01月24日
I loved the safety of this property. You have to have the code to the front door and a code for your room which made me feel very safe as a solo traveler. They gave me a list of things to do nearby and the communication of staff was excellent! I would definitely be staying again!