6/10 一般
Sharolyn，Melville
团体旅客
2025 年 8 月 8 日
满意：清洁度、员工和服务、服务设施
We had an easy check in, and the staff was very nice at the property. In fact, every staff member we encountered was super helpful. The bartender, the person that was attending the pool and providing towels, David who works the overnight was super friendly as were the check in associates.
The pool area is small but nice! it's quiet and a nice area to hang out. The little domino area and library type room by the bar is so cute!! We had delicious morning coffee at the bar too.
While the rooms were clean, we found that the condition of the bathrooms was subpar as well as the smell when we walked in. We had rooms on the 6th floor and both rooms had a musty smell. We think the smell was from the curtains/drapes. Our friends on other floors had no such issues. I should clarify that the room booked on expedia was on the 3rd floor and it was clean and larger than the vibee experience rooms we had and had no bathroom issues.
The bathrooms were the real issues again on the 6th floor. One bathroom leaked ALL over the floor and the other bathroom had inconsistent water temperature.
The hotel location is great, walking distance to everything with lots of late-night restaurants open nearby. Also, Isla Verde is within minutes of the airport which is very convenient.
All in all, we had a good stay and thank the staff at Tryp for doing such a great job.
Sharolyn
2025 年 8 月入住 2 晚
