It was very bad experience. I paid to Expedia but hotel charge me again when I check in.
I spent my time discuss my refund with hotel manger today.
真实旅客
2020 年 1 月入住 1 晚
10/10 超赞
Derli
商务旅客
2019年12月18日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Derli
2019 年 12 月入住 1 晚
8/10 还可以
ying
2019年08月14日
满意:员工和服务,清洁度
ying
2019 年 8 月入住 1 晚
10/10 超赞
Jhenyang
2017年05月11日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
方便乾淨的方便
整體來說都很好,但樓上走路可以聽到些許聲音
Jhenyang
10/10 超赞
shih-ting
2017年03月2日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
shih-ting
8/10 还可以
真实旅客
2017年02月26日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
真实旅客
10/10 超赞
Connor
与配偶出行
2025年02月24日
满意:清洁度、员工和服务、住宿条件和设施
Very clean, large room with everything you could need!
Connor
2025 年 2 月入住 3 晚
6/10 一般
Amelia
2025年02月19日
不满意:住宿条件和设施
Right after I checked in on 2/13, I found out the phone in my room didn’t work. I immediately called the front desk from my cell phone. I was told a word order would be submitted. The lobby had a certain stench but the room smelled worse - I said “stale” and my son said “like mold”. Or even feet. The toilet seat was broken and the toilet wasn’t working properly either. On day three I asked about the room phone and was told they were working on 2 phone repairs, assuming they were working on mine. When I checked out the phone still didn’t work. I suggest replacing bad parts more often? And it would be nice to have some kind of “covered “ area out front or nearby so when it rains you don’t get soaked. I also got charged for 5 nights of parking and only had a car for 3 nights. I believe the front desk was taking care of that part, but said I needed to contact Expedia for a phone and toilet credit of some sort. I don’t expect perfection and rarely complain, but these issues need to be addressed.
Amelia
2025 年 2 月入住 5 晚
10/10 超赞
Shannon
2025年02月18日
满意:清洁度、员工和服务、住宿条件和设施
I liked the breakfast and fast service
Shannon
2025 年 2 月入住 1 晚
10/10 超赞
Alan M
2025年02月17日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
All good, spacious room.
Alan M
2025 年 2 月入住 2 晚
6/10 一般
Brad
2025年02月11日
Brad
2025 年 2 月入住 3 晚
10/10 超赞
Leonel
与家人出行
2025年02月9日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great property, GM and staff were amazing.
Leonel
2025 年 1 月入住 4 晚
10/10 超赞
Michael
2025年02月5日
满意:清洁度
Michael
2024 年 12 月入住 1 晚
2/10 糟糕
Kimberly
团体旅客, 商务旅客
2025年01月31日
满意:清洁度
不满意:员工和服务、服务设施、住宿条件和设施
The guy in the front was really rude
Kimberly
2025 年 1 月入住 2 晚
10/10 超赞
Jean
2025年01月30日
满意:清洁度、员工和服务、住宿条件和设施
Jean
2025 年 1 月入住 1 晚
6/10 一般
Zhijun
2025年01月30日
The property is close to highway and very noisy at night.
Zhijun
2025 年 1 月入住 1 晚
10/10 超赞
Onieka
2025年01月29日
满意:清洁度、员工和服务、住宿条件和设施
Onieka
2025 年 1 月入住 2 晚
4/10 很差
Christina
与家人出行, 与配偶出行
2025年01月29日
满意:住宿条件和设施,清洁度
不满意:员工和服务
At check in Karen at the front desk was not friendly and had an attitude. The room was very clean, however the shower and bathroom sink was not draining. I brought it to John’s attention and he is very prompt with his service to come and fix the problem. During our second night there was a group of guest having a party that were outside in the pool area and their voices were loud after midnight that kept me awake. When I brought it up with Karen the next morning again Karen was loud and rude and got very hostile, I ask to speak with the manager and was told I would get a call back that afternoon. Two days later still no call from Bryan the manager, so I had to call Bryan as was aware of the complaint. He said he could not do anything about the noise complaint as he let the party happen. Beware the 10 pm noise curfew might or might not apply at this hotel. Beware Bryan the manager might not fix the problem to keep his guest happy.
Christina
2025 年 1 月入住 2 晚
10/10 超赞
Onieka
带宠物出行
2025年01月28日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Always enjoy my stay here.
Onieka
2025 年 1 月入住 1 晚
6/10 一般
Heather
与家人及幼儿出行
2025年01月26日
满意:员工和服务
不满意:清洁度、服务设施、住宿条件和设施
Person above our room either stomped like an elephant or the ceilings are very thin. In our room I found some sort of animal poop in the corner by our bed and our shower towels had big black stains on them that looked like they had not been cleaned…
Heather
2025 年 1 月入住 1 晚
10/10 超赞
Alejandra,El Monte
2025年01月26日
Alejandra
2025 年 1 月入住 2 晚
8/10 还可以
LA DONNA
2025年01月26日
满意:清洁度、员工和服务、住宿条件和设施
The bed was a little bit to soft. I woke feeling a little sore.