We stayed five days in the Resort mainly because its proximaty to the Rainforest Discovery Centre (RDC) Condition of the rooms met our expectation and the overall environment of the site was good. Staff members were friendly especially the operator was very helpful in arranging us shuttle services between the resort and RDC. Choice of food was limited but tasted nice. The wash basin was small and maintenance to the shower needed to be improved. The wifi inside room was not steady enough.
真实旅客
2017 年 6 月入住 4 晚
6/10 一般
真实旅客
2013 年 6 月 21 日
满意:住宿条件和设施,员工和服务
overall need improve
facility outdated
Enviornment very good
restaurant need improve
prefect for birding
真实旅客
2/10 糟糕
John
与配偶出行
2025 年 5 月 8 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
The place is run down. Other visitors have been generous with their descriptions. Rooms need to be refurbished. Water pressure needs to be improved. The electric shower was a trickle and the temperature control was ineffective. Bedding was threadbare. Pillows were rock hard. Curtains were stained. Electric sockets and light switches were ingrained with dirt. Buffet breakfast was poor. Noodles, eggs, beans, potatoes, toast and fruit. Sounds ok but really not. Restaurant food selection was large but nothing healthy. Restaurant staff were mainly glum and certainly not welcoming. Reception staff were better. Wild dogs were roaming everywhere. Yes it is the jungle but it seems like no money is being spent here on improvements or maintenance. Stay at the Sepilok Nature Resort instead. It is still just a 5 minute walk to the orang utan and bear centres. It might cost a bit more it will be worth it. We had a meal there and it was vastly superior to the Jungle Retreat. Hope this helps some people avoid the terrible experience that we had.
John
2025 年 5 月入住 2 晚
8/10 还可以
Shohei
2025 年 4 月 9 日
Shohei
2025 年 3 月入住 1 晚
6/10 一般
Thomas
与家人出行
2025 年 4 月 2 日
不满意:清洁度、服务设施、住宿条件和设施
A great stay for visiting the other areas of Sepilok. You get what you pay for. Good food in the restaurant there and the breakfast was better than expected. Excellent grounds for birding first thing in the morning. The closest accommodation to the Orangutan Rehabilitation Center (5 minute walk) but quite far from the Rainforest Discovery Center. We tried to walk to the RDC but got picked up by a black cab on the road side and paid 5 Ringits for the ride.
Thomas
2025 年 3 月入住 1 晚
2/10 糟糕
Desiree,Sierra Vista
2025 年 3 月 28 日
不满意:住宿条件和设施,清洁度
Property is run down
Desiree
2025 年 3 月入住 2 晚
8/10 还可以
Christina
2025 年 3 月 26 日
满意:服务设施,员工和服务
Rooms are basic but the location to orangutan rehab center, etc and wilderness surrounds is all worth it. Unique jungle experience.
Staff and owners were so very helpful and considerate. Excellent cook here! We had a medical episode and the owners and staff couldn’t do enough to assist us! Thank you to Jessica and her staff.
Christina
2025 年 3 月入住 3 晚
8/10 还可以
真实旅客
2025 年 2 月 9 日
Ihana ympäristö
Kaunis ympäristö. Huoneissa kulumista.
真实旅客
2025 年 1 月入住 1 晚
10/10 超赞
MIchael
2025 年 1 月 31 日
MIchael
2025 年 1 月入住 1 晚
8/10 还可以
Elina
2025 年 1 月 28 日
Kaunis paikka
Kaunis ympäristö. Rakennukset kaipaisivat kunnostusta ja päivitystä. Myös palvelussa olisi parannettavaa.
Elina
2025 年 1 月入住 1 晚
6/10 一般
Philip
2025 年 1 月 16 日
满意:员工和服务
不满意:客房舒适度
Philip
2025 年 1 月入住 2 晚
6/10 一般
Jet Adam,Mays Landing
与家人出行
2025 年 1 月 12 日
不满意:清洁度、服务设施、住宿条件和设施
Some rooms are infested with bugs. Breakfast is the same every single day.
Jet Adam
6/10 一般
Elise
2024 年 12 月 19 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Bruyant la nuit.
Elise
2024 年 12 月入住 2 晚
4/10 很差
Elizabeth
团体旅客
2024 年 10 月 17 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We did the river trips and stayed for 2 nights
The whole experience was amazing. We booked with River Junkie
The hotel is laid back and relaxed. The layout is attractive, colonial rooms, well spaced out with balconies overlooking the river, comfortable beds with good linen. Great bathroom, large bedroom tastefully decorated
Good food, met many lovely guests.
Our guide, Azrol was informative and knowledgeable, saw most of the big five, just not Orangutans😢
I would really recommend this place
Elizabeth
2024 年 10 月入住 2 晚
10/10 超赞
Boyd
与配偶出行
2024 年 9 月 14 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very friendly and good
Boyd
2024 年 9 月入住 1 晚
6/10 一般
Elizabeth
2024 年 9 月 3 日
满意:员工和服务,清洁度
不满意:住宿条件和设施
Elizabeth
2024 年 9 月入住 1 晚
6/10 一般
Michael,Leigh on Sea
与家人出行, 团体旅客
2024 年 9 月 1 日
满意:服务设施,员工和服务
Loved the jungle setting and thd boardwalks between buildings taking you across the various lakes on the complex. Rooms themselves though a little "tired". Resort had more of a backpacker feel to it than a resort, but location great and easy walking distance to the Orang Utan centre and Sun Bear centre. A little frustrating that the restaurant area closes so early (9pm with last orders at 8.30pm) as this meant we were a bit stuck when comjng back from the nightwalk at the Rainforest Discovery Centre.
Michael
2024 年 8 月入住 2 晚
8/10 还可以
Emanuele
2024 年 8 月 29 日
The grounds are amazing but the overall proterty really needs some TLC. Room look old, beds hard, swimming pool is a bit dirty and water not very clear.
The service is ok and staff friendly.
Emanuele
2024 年 8 月入住 2 晚
10/10 超赞
Stephane
2024 年 8 月 13 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Propre, les gens sont gentil, la nourriture est bonne. Très près des centres pour voir les Sun Bear et les Orang-Outang.
Stephane
2024 年 8 月入住 2 晚
8/10 还可以
Michelle
团体旅客
2024 年 7 月 28 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Rooms a good size and staff helpful
Michelle
2024 年 7 月入住 2 晚
8/10 还可以
Christopher
与家人出行
2024 年 7 月 6 日
满意:清洁度、员工和服务、服务设施
It's a bit past its prime, but has got hot water, aircon and the food is lovely.
Christopher
2024 年 7 月入住 2 晚
4/10 很差
Keith
2024 年 3 月 29 日
不满意:员工和服务、服务设施、住宿条件和设施
Nothing much around here. Conveniently near the Orangutan and Sunbear sanctuaries.
The staff at the front desk were sometimes helpful. The restaurant staff were less so.
The WIFI for the rooms is terrible.
Keith
2024 年 1 月入住 1 晚
8/10 还可以
Imre
2024 年 3 月 24 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Good value
Good location, set in landscaped jungle. Comfortable and good value for money.