The area was nice, plenty of walking distance things to do. The staff, more directly an older man that worked night shift during our stay was horrible. My sister in law and I planed a quick overnight trip with our kids & stayed in separate rooms. Our key cards were faulty all day. Later that night, she goes outside to lock her car when her room door closes behind her. She goes to open it and the key won’t work. She’s knocking hoping one of the kids wakes up to open but they don’t. She goes to request a new key, doesn’t work. Continues knocking, kids still sleeping. Requests a new key and is told she will be charged for a new one. Then she starts banging on the door hoping to get the kids to wake up. Mind you they are 1 & 7 and just spent 4hrs in the car and a full day of zoo, beach and pool activities. I go down to request a key for her and get met with all my booking info saying he sees we have the same area code and live in the same city and we were partying all night and accused of leaving all kids in one room while adults are in the other room, which was a made up scenario in his head, and then threatening me to be put on a no book list. Anyway, people started complaining of her banging on the door and was kicked out around 1:30/2am and had a 4hr drive back home.