Al llegar al hotel me asignan una habitación que no tenía ni las sábanas puestas,la tarjeta de la habitación se desconfigura cada día, lo que supone volver a recepción para activarla. Las habitaciones son antiguas y necesitan reforma, en la terraza dos días no me dejaron cenar por reservas debido al fútbol, un verdadero KO'S
真实旅客
2024 年 7 月入住 4 晚
10/10 超赞
Gina Paola
与配偶出行
2024 年 7 月 14 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Buen sitio para estar en pareja, para conocer Santa Cruz y poder disfrutar de una tarde por el centro de Tenerife.
Gina Paola
2024 年 7 月入住 2 晚
8/10 还可以
Claire
与配偶出行
2024 年 7 月 11 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We had a lovely stay. Thank you
Claire
2024 年 6 月入住 1 晚
8/10 还可以
Ricardo,Madrid
与家人出行
2024 年 6 月 18 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
God in general. They will be renovating the property very soon and they will close for a year or so, we were informed. Attention! the hotel has NOT a parking place. We suffer a bit looking for a place around the rea.
Ricardo
2024 年 6 月入住 6 晚
6/10 一般
Alain
与家人出行
2024 年 6 月 9 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Court séjour d'une nuit
Le personnel à l'accueil est très sympathique. L'hôtel est bien situé à côté d'un parc. Malheureusement même si notre chambre ne donnait pas sur l'avenue, elle était bruyante et sans vue intéressante
Alain
2024 年 6 月入住 1 晚
10/10 超赞
mario
与配偶出行
2024 年 5 月 26 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Ottima struttura unica pecca solo due ascensori dei quali uno spesso fuori servizio. Si può decisamente migliorare ma eccetto qiesta cosa ottimo albergo con ottimo personale in ottima posizione
mario
2024 年 5 月入住 9 晚
10/10 超赞
STEPHANE
2024 年 5 月 22 日
STEPHANE
2024 年 3 月入住 1 晚
8/10 还可以
Angela
与家人出行
2024 年 3 月 8 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Fantastic location. Not only within easy walking distance of the hub of the old town but right next to the beautifully lush Parque García Sanabria with its fountains, sculptures and interesting displays. Bus stop right outside main entrance. Lovely hotel restaurant. Room with balcony was clean and bed comfortable. Great to have a decent-sized fridge but I was missing facilities to make hot drinks. Spar store next door much appreciated.
Angela
2024 年 2 月入住 6 晚
6/10 一般
JAMES
2024 年 2 月 18 日
Lacking
Check in was efficient but room was vey basic with low quality furnishings and very poor lighting. Shower had a mind of its own and it would easy to get a very sudden rush of very hot water. Pool area was worn and the surrounding decking in need of repair.
This is the only hotel I’ve ever stayed in that charges (2euros + 8 deposit) for use of a pool towel. Location of the hotel was quite good but beyond that it is a Travelodge type of hotel.
JAMES
2024 年 2 月入住 1 晚
10/10 超赞
Richard
2024 年 2 月 14 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Amazon staff, food and service. Great location!
Richard
2024 年 2 月入住 5 晚
6/10 一般
Valdís
2024 年 2 月 2 日
满意:员工和服务,清洁度
不满意:客房舒适度
Valdís
2024 年 1 月入住 1 晚
8/10 还可以
Javier
2024 年 1 月 27 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Comodo
Ha estado bien.
Javier
2024 年 1 月入住 3 晚
8/10 还可以
Peter
2024 年 1 月 16 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Peter from Sweden
In the heart of city is this a good hotel. Very good breakfast!
Peter
2024 年 1 月入住 1 晚
6/10 一般
Artiom
与家人出行
2023 年 12 月 31 日
满意:员工和服务
不满意:清洁度、住宿条件和设施、客房舒适度
Ok overall
Hotellets fönster mot gatan hade noll ljudisolering.
Men kunde höra allt. lägg även till mig ändå på 6 vången av 7 våningen. Ac fungerade inte pga ”lång säsong” men rummet var fuktigt och varmt.
Duschen kändes smutsig pga hörn med sprickor.
I rummet fanns det flugor. Så stannar du här be om ett rum mot insidan
Artiom
2023 年 12 月入住 7 晚
6/10 一般
Orlando
与家人出行
2023 年 12 月 29 日
满意:清洁度、员工和服务、客房舒适度
不满意:住宿条件和设施
Buena ubicación en Santa Cruz.
El hotel requiere renovarse y más cuidado en sus zonas comunes. Excelente ubicación.
Orlando
2023 年 12 月入住 3 晚
8/10 还可以
Jason
2023 年 12 月 29 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Staff very good. Breakfast also. Reasonably priced. Its on a nice street. Needs a bit of a make -over tho to be honest.
Jason
2023 年 12 月入住 11 晚
4/10 很差
christian
2023 年 12 月 5 日
满意:清洁度
不满意:服务设施,员工和服务
location was good. staff at the front desk need training , they were not customer friendly. Official check in time was 3PM and I was there earlier but nothing was possible. They were very short about this that not a single room would be ready before 3PM ... I have stayed in hundreds of hotels so this is nonsense. Anyway worst was that the wireless in the room did not work and they had no knowledge on how to fix this and they simply told me to work from the lobby and that it was too bad that it did not work... really.... After strongly objecting this they finally gave me another room. You had to ask for a towel for the swimming pool which by the way was freezing cold. When I did they told me that I had to put down a deposit which was surprising since you are a hotel guest and they can put in on the room however they wanted money instantly and it had to be cash????? I told them I only could have it charged to my credit card or bank card but no no cash no towel and they said that an ATM was at 800 meters...