The employees were very friendly and responsive to questions or requests. The place was not clean in different areas. The suite was totally different from pictures of the property. The pool was dirty we could not swim in it as we planned to do and the picture of the pool on the listing was totally different from the actual pool condition; there was trash on it and the floor of the pool looked like mildew or mold had built up. The supplies in the kitchen were limited to 1 fork 1 knife: we had to eat with spoons. There were three of us yet only two chairs for the table. The hair dryer burnt the first time we used it and because of the weekend it took about 2 days to get another one. The drain on the shower did not work well and water would come out onto the bathroom’s floor. The advertised breakfast was mediocre at best. Not as it was portrayed to be. I have photos I would like to submit. Because of this we decided to leave early and I was penalized for it. I feel I should be compensated with a refund instead as the property did not look nor had the amenities listed and was in poor condition. We wanted to spend time at the pool but the grout all mildewed. The pictures I have the bottom is black from it. You have to go blocks away to get anything and the park next to it had men around it all night. At 3am I went out the front of the hotel, sliding glass door open, I yelled out but no workers around and my room door was 25 feet away with a door that can easily be picked open.
Maria
2024 年 11 月入住 7 晚
10/10 超赞
Thomas
团体旅客
2024 年 10 月 23 日
满意:客房舒适度,清洁度
Supernöjd
Supernöjd
Perfekt läge, promenad till det viktigaste
Rent och fräscht. Gott om utrymme
Thomas
2024 年 10 月入住 2 晚
10/10 超赞
Elizabeth
2024 年 9 月 18 日
满意:客房舒适度,清洁度
Elizabeth
2024 年 8 月入住 1 晚
2/10 糟糕
Laurie
2024 年 7 月 1 日
My daughter thought she was booking a motel in Santa Cruz California. Obviously she was mistaken. So we didn't even stay at this hotel. It sure does look like a wonderful place.
Laurie
2024 年 6 月入住 3 晚
10/10 超赞
Dyun
2024 年 6 月 29 日
满意:客房舒适度,清洁度
Dyun
2024 年 6 月入住 5 晚
10/10 超赞
Yeison Eduardo
2024 年 5 月 29 日
Yeison Eduardo
2024 年 5 月入住 1 晚
10/10 超赞
Jose
与家人出行
2024 年 5 月 10 日
满意:清洁度、服务设施、住宿条件和设施
Great service. Very nice and accommodating staffs
Jose
2024 年 5 月入住 3 晚
8/10 还可以
Amy
2024 年 3 月 13 日
Amy
2024 年 3 月入住 2 晚
10/10 超赞
Jeannine
与家人出行
2024 年 2 月 5 日
满意:清洁度、服务设施、住宿条件和设施
The room was so spacious and nice to have a separate bedroom. Staff did everything they could to help us and found English speakers to help us. The breakfast was great, lots of variety and hot food (eggs, bacon)
Jeannine
2024 年 1 月入住 2 晚
10/10 超赞
Andrew
与配偶出行
2023 年 11 月 16 日
满意:住宿条件和设施,服务设施
Small but very pleasant. The room was great - separate sitting area and a small kitchen. Staff really nice. Good breakfast. And its in a quiet area with excellent dining options. Strongly recommended.
Andrew
2023 年 11 月入住 5 晚
10/10 超赞
Michel
2023 年 11 月 8 日
Michel
2023 年 11 月入住 1 晚
10/10 超赞
Eva
与家人出行, 团体旅客
2023 年 11 月 8 日
Good value
Eva
2023 年 11 月入住 1 晚
10/10 超赞
Wency
2023 年 8 月 14 日
满意:客房舒适度,清洁度
Great price at great location. Less than two blocks from main strip where all the restaurants reside.
Wency
2023 年 8 月入住 1 晚
10/10 超赞
Gregory
与家人出行
2023 年 3 月 20 日
满意:客房舒适度,清洁度
Muy Comodo
Siempre una estadia linda y comoda
Gregory
2023 年 3 月入住 2 晚
10/10 超赞
Andrés
商务旅客
2023 年 2 月 16 日
满意:客房舒适度,清洁度
Andrés
2023 年 2 月入住 2 晚
8/10 还可以
Oscar
团体旅客
2023 年 2 月 13 日
满意:清洁度、服务设施、住宿条件和设施
Buen trato, buenos los servicios.......pequeños problemas en los asuntos administrativos
Oscar
2023 年 2 月入住 1 晚
10/10 超赞
Claudia
与家人出行
2023 年 2 月 6 日
满意:客房舒适度,清洁度
Atención insuperable. Excelentes Instalaciones
No tengo otra palabra para decir que no sea espectacular. La pasamos genial en el hotel. Instalaciones impecables y nuevas. Pileta limpia y templada. Desayuno con buena variedad. Pero lo que más tengo que destacar es la atención tan amable y cordial de todo el personal del hotel. Hago mención en especial a César, Andrés y Astrid que con su excelente atención me deja con ganas de regresar. Les recomiendo al 100% este hotel. Seguro que al regresar a Santa Cruz mi estadía será allí.
Claudia
2023 年 2 月入住 1 晚
10/10 超赞
Puneet
与配偶出行
2023 年 1 月 9 日
满意:清洁度、服务设施、住宿条件和设施
Very clean, comfortable, and modern room. Nice pool area and amenities. Breakfast was average. Get there early for better variety.
Puneet
10/10 超赞
Gregory
与家人出行
2022 年 12 月 20 日
满意:客房舒适度,清洁度
Muy completo
Linda habitacion amplia. Microondas, refri, lava platos, vagilia. Realmente completo.
Me hubiera gustado una tele en el living para poder sentarme y ver tele.
Gregory
2022 年 12 月入住 4 晚
8/10 还可以
Mario
与配偶出行
2022 年 12 月 18 日
满意:清洁度、服务设施、住宿条件和设施
Me gusto el desayuno equilibrado que te ofrecen
Mario
8/10 还可以
Oscar
商务旅客
2022 年 12 月 10 日
满意:清洁度、服务设施、住宿条件和设施
Es un lugar de hospedaje tranquilo y tuve una muy buena atencion........estoy satisfecho