Will absolutely return to this quiet sanctuary. Impeccable service! The rooms are amazing! We enjoyed the trail ride with great horses. Concierge is second to none! They accommodate and help in any way. We loved the Mercedes car service as well. So much to love about this place!
Curtis
2025 年 4 月入住 3 晚
10/10 超赞
John
2025 年 2 月 19 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
John
2025 年 2 月入住 2 晚
10/10 超赞
Shelly
与家人出行
2025 年 1 月 24 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The staff was amazing and the rooms luxurious
Shelly
2025 年 1 月入住 3 晚
10/10 超赞
Lyle
2025 年 1 月 6 日
满意:清洁度、员工和服务、住宿条件和设施
Lyle
2024 年 10 月入住 2 晚
10/10 超赞
STEVEN
2025 年 1 月 4 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
STEVEN
2024 年 9 月入住 2 晚
8/10 还可以
Hemanth
2024 年 12 月 22 日
Hemanth
2024 年 11 月入住 6 晚
10/10 超赞
steve
2024 年 12 月 3 日
满意:清洁度、服务设施、住宿条件和设施
So beautiful and loved the new additions. I was last there 50 years ago and it looks so updated now. Loved it.
steve
2024 年 11 月入住 4 晚
10/10 超赞
Augustin
2024 年 11 月 25 日
Augustin
2024 年 11 月入住 2 晚
8/10 还可以
真实旅客
与家人出行
2024 年 10 月 18 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Beautiful facility! Luxurious room & bath. Perfectly curated decor. Booked guided park tour, horseback riding & jeep tour through activity coordinator. All were excellent. Highly recommend the Lodge!
真实旅客
2024 年 10 月入住 3 晚
10/10 超赞
Leslie
与家人出行
2024 年 10 月 8 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
It’s a beautiful property
Leslie
2024 年 10 月入住 1 晚
10/10 超赞
Phylecia
2024 年 9 月 25 日
满意:清洁度、员工和服务、住宿条件和设施
Phylecia
2024 年 9 月入住 2 晚
10/10 超赞
Carla
2024 年 9 月 12 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Carla
2024 年 9 月入住 2 晚
10/10 超赞
真实旅客
商务旅客
2024 年 8 月 30 日
满意:清洁度、员工和服务、住宿条件和设施
真实旅客
2024 年 8 月入住 3 晚
10/10 超赞
Edmund
商务旅客
2024 年 8 月 27 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Edmund
2024 年 8 月入住 1 晚
10/10 超赞
Leila
2024 年 8 月 20 日
满意:清洁度、服务设施、住宿条件和设施
I love this property it’s the absolute best!!
Leila
2022 年 9 月入住 6 晚
4/10 很差
Matthew
2024 年 8 月 18 日
不满意:住宿条件和设施,员工和服务
Understaffed and underwelming.
I was excited to stay at the lodge because I was looking at renting the entire bunkhouse for my birthday weekend and meeting the staff to plan something fun.
Checkin was a bad sign. We arrived before 4pm and we didn’t expect our room to be ready but I also wasn’t expecting to never be notified that my room was ready and have to make it a point to notify the checking status that it was now past 4pm and it was time to get us into our room.
Overall our general experience was the property was under staffed and the staff that they do have is in training or not trained enough to feel confident in their roles.
Staff seemed like everyone was training which seemed odd for peak season.
F&B was horrible. I don’t balk at pricing but a $14 iced coffee was ridiculous.
Room service closed at 9:55 pm Saturday night instead of 10pm….it literally is printed that it closes at 10pm. Again another staffing issue.
For a hotel that is 4-5 years old, the staff was poor, and the condition of the room, patio was very tired.
That said it was a two night stay. A longer stay would have been very unfortunate and I don’t feel comfortable or confident that if I rent all 12 rooms in the bunkhouse for three days that my guest not I will have an enjoyable time.
Matthew
2024 年 8 月入住 2 晚
10/10 超赞
真实旅客
与家人出行
2024 年 8 月 11 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
A perfect stay
Fantastic stay!! We feel so welcomed! We want to thank Alex and Dennis especially for their help!! The ground is kept in perfect condition. We wish that our stay is longer. Will definitely come back again!!
真实旅客
2024 年 8 月入住 1 晚
4/10 很差
Nitin
与家人出行
2024 年 7 月 31 日
满意:住宿条件和设施,清洁度
不满意:员工和服务
Nitin
2024 年 7 月入住 3 晚
10/10 超赞
Susie
2024 年 7 月 21 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Susie
2024 年 7 月入住 3 晚
10/10 超赞
María
与家人出行
2024 年 6 月 19 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excellent stay
María
2024 年 6 月入住 2 晚
10/10 超赞
Michael
2024 年 5 月 20 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Michael
2024 年 5 月入住 2 晚
6/10 一般
Michelle
2024 年 5 月 6 日
满意:住宿条件和设施,清洁度
不满意:员工和服务
The hotel itself is beautiful but the service is incredibly spotty. I felt like our comfort was a complete afterthought and the restaurant, cafe, and concierge seem to be completely understaffed. I feel like I definitely overpaid and the service absolutely does not match the high cost.
1) It was very hard and took very long to catch the shuttle to and from town.
2) The room cleaning was not great. Empty dishes were left around and it was not up to par at all.
3) Service at the restaurant is very slow. I was told they’re looking for a new chef and don’t have a general manager currently so hopefully this will change.
4) No one helped us with our bags when we first checked in.
Just not worth it.
Michelle
2024 年 5 月入住 3 晚
10/10 超赞
Velma
与配偶出行
2024 年 4 月 12 日
满意:清洁度、员工和服务、住宿条件和设施
An amazing property. Looking forward to coming back for another trip to Santa Fe. Everything about this property is first class!
Velma
2024 年 4 月入住 3 晚
10/10 超赞
Kristin
与配偶出行
2024 年 4 月 1 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We had a lovely one-night stay in a kiva suite--a huge and wonderful splurge for our anniversary. Every single staff person was kind and went out of our way to make our stay special. The room was gorgeous, with views to the horizon and every comfort--it was a lot of fun to relax in after hiking, horseback riding, etc. There was a small problem with the hot tub but everyone worked hard to get it fixed and we were grateful for their efforts. Would happily return and recommend. The food at Skyfire was delicious, too.