1st it is a motel not a HOTEL. At check-in I asked where the pool was. The person at the front desk pointed it out on the map, it was closed, had been for some time, waiting for city inspector. At time of making reservation asked for a handicap room, did not have any. No shampoo in room, that's a small thing. Tried calling the front desk 2 different times, let the phone ring 15-20 times (each ) with no answer. Made the reservation about 10 days before arrival, I feel I should have been contacted about no handicap room. Bottom line is I will not stay here again nor recommend this motel to anyone. Should have stayed at motel 6. Over priced for a cheap motel.