4/10 很差
Maria teresa
与家人出行
2025 年 8 月 8 日
满意：清洁度
不满意：员工和服务、服务设施、住宿条件和设施
The food options varied from the fancy restaurants with the unfairly strict dress code to Rosas buffet in which in many cases had been over capacity and entailed a lengthy wait along with the added two hours in between breakfast,lunch and dinner.The food options were realitvley similar until dinner in which it cycled through a few cultural cuisines but even then it still was similar to any other day not counting some options. Rooms and bed staff were marvelous and very friendly and absolutely accomadating if anything was ever needed. However the biggest issue was the complication as well as the protocols with the bracelet method. Whilst staying at the hotel there were instances in which you could feel the color of your bracelet indicated the quality of your stay. As anyone would have a problem with this much of the front desk staff have no solutions and or sympathy. A hotel that stands at 5 stars should catter to all its guests and not the amount of money within their pockets. I would never go back because instead of experiencing a relaxing family vacation I was forced to endure unfair, unjust protocols one after another.
Maria teresa
2025 年 7 月入住 7 晚
