This hotel is located in quiet area but close to metro station, and there's a tourist information just nearby. Also not far from cable car station Oasis and Sky Costanera, about 20 minutes walk. Most of the staffs are helpful. Room is clean and comfortable. Only the elevator in the hotel is the big problem - when you use the elevator, you need to contact with the room key but it's always not work. If you are lucky the staff will assist, but if you go to the 2nd floor restaurant from your room it can be an issue.
The service was unexpectedly well!
The bellboy was so helpful and introduced the room facilities to us clearly. He also borrowed his umbrella to us in case of raining. The cleaning was good.
真实旅客
2019 年 7 月入住 2 晚
10/10
chia wen
2019 年 9 月入住 3 晚
10/10
The hotel room size is just ok but all the furniture are so new style and clean. All the device is really good. Recommend to stay! The first floor has the oxxo convenient store. Good to shop’
Overall would not stay here again. Decent hotel but definitely not 4 star as listed.
Pros
- Oxxo convenience store next door and another small shop across street for snacks and drinks
- Good coffee shops surrounding area and easy access for Uber pick ups and dropoffs
- Daily housekeeping
- Good shower water pressure
- Tour services available through ChileTour which we utilized for Valparaiso/Vina Del Mar tour. Reasonable rate of around $38 USD per person with pick up and drop off at hotel. This company appeared to be in other hotels as well based on people that joined our tour.
Cons
- Early check in was offered but there was a fee, which is understandable. However, we ended up paying about 90% of our nightly rate we paid through Expedia which we thought was unreasonable and were asked to pay in USD (local currency was not offered but we failed to ask too, could be cheaper so recommend asking). We checked in about 4 hours before regular check in which in other places we have even done it for free or much earlier than that.
- This is listed as a 4 star hotel but felt more like a decent 2-3 star hotel. Although clean, towels were rough and old. Basic amenities were not offered in bathroom nor bottled water. This is also listed as a VIP hotel in Expedia but no VIP benefits were offered or provided.
- Not all personnel at hotel were welcoming and friendly.
Rayza
2025 年 5 月入住 4 晚
8/10
Xxxx
Nereo
2025 年 5 月入住 3 晚
10/10
Excelente opción!
Ignacio
2025 年 4 月入住 1 晚
4/10
It’s ok for a short stay if you don’t have any other options. The facilities can be much better. Our bathroom stinked like sewer. We were awoken by drilling and hammering sounds. Called the receptionist they told us it would stop. It didn’t.
Iraida
2025 年 4 月入住 2 晚
10/10
El hotel está muy bien ubicado, las instalaciones parecen nuevas, el personal es muy amable y el desayuno es muy completo, si me volvería a hospedar ahí
leticia
2025 年 4 月入住 4 晚
10/10
NICE PLACE.
Sergio
2025 年 3 月入住 3 晚
8/10
Gute Lage, 7min von der UBahn Station entfernt. Cafes und Shops direkt nebenan. Sichere Gegend. Zimmer sind grosszügig, die Ablagefläche dürfte grösser sein.
Orlando
2025 年 3 月入住 4 晚
8/10
Good location,clean and comfortable.
James
2025 年 2 月入住 1 晚
8/10
María Fernanda
2024 年 11 月入住 3 晚
8/10
Sin comentarios
MIGUEL ANGEL
2025 年 2 月入住 1 晚
10/10
Buscaba un buen precio y me sorprendió por la linda habitación y la comodidad. Volveria si estoy por Santiago