Pros:
-Good breakfast with good selection of options
-Nice view if you are on a higher up floor of nature and mountains. I believe this may be the south facing side of the hotel for this view.
-Overall the staff were very nice. I even lost my AirPods one day and they found it for me quickly and the delivery was exceptional.
-The restaurant has amazing food!
Cons:
-Despite having the “Do Not Disturb” sign up, I was disturbed every time
-The wifi in the rooms can sometimes go in and out. Wifi is strongest and the best in the lobby
-During my week long stay I tried to call the front desk 4 times. I only reached them once. I also tried to call housekeeping twice, I only reached them once.
-When I first arrived, the room wasn’t the cleanliest, hair in the shower and all. But that was okay. However, when I came back to my room after being out and housekeeping came in, all they did was change my towels and make up my bed. Nothing seemed cleaner. Like they didn’t vacuum the floor, wipe down any countertops or anything of the sort.
-In order to step into the shower, I felt like I was doing gymnastics. The bathtub is so high up, from the ground. I had to make sure I held onto the bar handles outside the bathtub going in and especially out of the shower to make sure I didn’t fall.
-I was followed around the lobby by a security guard.Full disclosure, I am a black male and I didn’t see anyone else that looked me at the hotel during my 7 day stay. Racial profiling? Maybe.