This property is very well located in Santiago's old downtown area located a few steps from old historic buildings. The hotel is very well maintained and clean. It offers a well varied breakfast option and quiet rooms with beautiful wood finishes. Staff is courteous and polite. We will be recommending this hotel to our snowbird friends and we will be coming back.
Everything was great! Nice, polite, and friendly staff. Location is awesome. The only thing we noticed was on 11th Floor the smell on the corridor like sewage all over that floor but not in the room! The other thing, SPA facility is very limited and don't expect a professional one! Overall we would definitely recommend to stay here.
Abdolreza
2025 年 3 月入住 6 晚
10/10 超赞
Zhao Qing
团体旅客
2025 年 3 月 21 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The lobby is beautiful. The breakfast is excellent. The room is spacious and clean.
Zhao Qing
2025 年 3 月入住 2 晚
2/10 糟糕
Rossana
2025 年 3 月 20 日
不满意:员工和服务
Awful!
Rossana
2025 年 3 月入住 1 晚
10/10 超赞
Brian
2025 年 3 月 18 日
满意:清洁度、员工和服务、住宿条件和设施
A great hotel, fine restaurant, and very helpful stuff
Brian
2025 年 3 月入住 2 晚
8/10 还可以
HAI
与配偶出行
2025 年 3 月 15 日
满意:清洁度、员工和服务、服务设施
Good location. Friendly staffs. Great breakfast.
HAI
2025 年 3 月入住 4 晚
10/10 超赞
John
2025 年 3 月 12 日
满意:清洁度、员工和服务、住宿条件和设施
Great sized room and comfy bed. Well sound proofed from the traffic outside.
Breakfast was great too. Very handy to the Metro and buses. Had a blocked sink in bathroom but fixed quickly.
John
2025 年 3 月入住 3 晚
10/10 超赞
Mark,WINDSOR
2025 年 3 月 9 日
Mark
2025 年 3 月入住 1 晚
10/10 超赞
Jeffrey
与配偶出行, 团体旅客
2025 年 3 月 8 日
满意:清洁度、员工和服务、住宿条件和设施
The location was fantastic for visiting and sightseeing around Santiago. The staff was super friendly and helpful. Great full breakfast buffet.
Jeffrey
2025 年 3 月入住 2 晚
10/10 超赞
Leonid
与家人出行
2025 年 3 月 7 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great location
Leonid
2025 年 2 月入住 2 晚
10/10 超赞
Kwok
2025 年 3 月 7 日
The room is clean with good size
KWF
Kwok
2025 年 3 月入住 1 晚
10/10 超赞
Ki Soo
2025 年 3 月 7 日
Ki Soo
2025 年 3 月入住 1 晚
8/10 还可以
Xing
商务旅客
2025 年 3 月 2 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
everything is fine except we got black out
Xing
2025 年 2 月入住 1 晚
10/10 超赞
Sylvie
2025 年 3 月 1 日
满意:清洁度、员工和服务、住宿条件和设施
A lovely place to stay.
Sylvie
2025 年 2 月入住 2 晚
10/10 超赞
Zbigniew
与配偶出行
2025 年 3 月 1 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
absolutely the great hotel in Santiago, perfect location, outside nothing really special - but inside a real classical beauty, staff friendly and helpful - if you going to Santiago this is a place to stay - HIGHLY recomended
Zbigniew
2025 年 2 月入住 6 晚
10/10 超赞
johanne danis
与家人出行, 团体旅客
2025 年 2 月 27 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very nice hotel. Staff is very professional. Food, drinks and wine are amazing! Good variety... many options.
johanne danis
2025 年 2 月入住 5 晚
10/10 超赞
Joanne
与配偶出行, 团体旅客
2025 年 2 月 27 日
满意:服务设施
Bien situé
Joanne
2025 年 2 月入住 5 晚
10/10 超赞
Sharon
2025 年 2 月 24 日
满意:清洁度、员工和服务、住宿条件和设施
Sharon
2025 年 2 月入住 3 晚
10/10 超赞
Michael
2025 年 2 月 24 日
Michael
2025 年 2 月入住 2 晚
10/10 超赞
Kendra
2025 年 2 月 23 日
满意:清洁度、员工和服务、住宿条件和设施
I am a female solo traveler and stayed at this hotel for 3 nights. The hotel is very clean, very walkable to all the sites and various restaurants and the staff extremely kind, professional and helpful.
I had to find a way to get from Santiago to Concón and was trying to secure an uber but the staff suggested I take a local bus that would save me a lot of money and time (bc it was difficult to find an uber that would actually take me 2 hrs to the coast).
The kind staff who helped me book this bus ride went above and beyond and I was so grateful bc it was a part of my trip that I had not fully planned out.
I would definitely stay at this hotel again!