New hotel in a convenient location. Nice staff but very average breakfast.
J
2018 年 12 月入住 1 晚
8/10
真实旅客
2018 年 12 月入住 1 晚
8/10
Very comfortable rooms with good amenities. Breakfast are really good.
Roberto
2025 年 5 月入住 4 晚
10/10
La zona en la que se encuentra el hotel es muy tranquila y se puede caminar de noche. Las instalaciones se ven modernas y en buen estado. El personal siempre servicial. Room service cómodo, práctico, rápido y comida de calidad. Buen desayuno.
victoria
2025 年 4 月入住 3 晚
10/10
The suite for the week was perfect. They cleaned the room every day and it was great. Absolutely going back.
JENNIFER
2025 年 4 月入住 6 晚
10/10
Jasper
2025 年 4 月入住 1 晚
4/10
I like the Novotel chain very much, however our experience with Novotel Santiago Providencia was very poor. The room we SPECIFICALLY book for a view on a high floor was facing a WALL OF THE OTHER BUILDING. The WHINEY guy at the front desk said "you only said high floor". No, no we didn't... The bath towels not only were stained with god only knows what and full of holes or shaved half way through. The floors in the room were filthy, full of dust and dirt, next to the headboards especially. We got sick from eating the undercooked eggs and other parts the buffet were just nasty. The chairs were thoroughly stained and unclean. The coffee machine was out of order but the staff offered Nespresso coffee for a fee. The breakfast staff were awful and unpleasant to deal with. They obviously did not want us there. I regret my stay at Novotel Providencia and will NEVER RETURN.
Rossana
2025 年 4 月入住 3 晚
10/10
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Matthew
2025 年 3 月入住 3 晚
10/10
Good service. Friendly and professional staff.
Hui
2025 年 4 月入住 1 晚
10/10
Excellent place to stay
Ivonne Cruz
2025 年 3 月入住 4 晚
10/10
Convenient location. Plenty of restaurants and the mall close by.
Kerry
2025 年 3 月入住 1 晚
10/10
Muy buena ubicación. Habitaciones cómoda, los espacios comunes del hotel muy lindos.
BERTHA
2025 年 2 月入住 2 晚
10/10
Claudio
2025 年 3 月入住 3 晚
10/10
Beautiful place, excellent breakfast and staff.
barbara
2025 年 2 月入住 2 晚
2/10
Abraham
2025 年 2 月入住 2 晚
10/10
Gail
2025 年 2 月入住 2 晚
8/10
Hotel was what is expected for this price range. The room was clean and modern. The staff were helpful and kind. And the location is good, on a nice neighbourhood, close to a subway station and a big mall.
The only down side is that the hotel doesn't offer free parking like other hotels in the region. It has an underground parking, but it is a paid parking. They only offer a discount for Accor members.
Erico
2025 年 2 月入住 1 晚
6/10
O hotel está bem localizado e os quartos são confortáveis, limpos e silenciosos. O café da manhã é bom. O principal ponto que prejudicou a nossa estadia foi o não funcionamento da piscina. Viajamos em família com nosso filho de 5 e anos e reservamos o hotel justamente pela disponibilidade da piscina, para que ele pudesse usar. A piscina ficou em manutenção durante toda a hospedagem e isso foi frustrante. A internet não funcionava no quarto em que ficamos hospedados, e consequentemente a tv também não funcionou e os funcionários falavam que não havia nada que pudesse fazer. Outro ponto negativo foi que precisei um copo de leite aquecido para o meu filho durante a tarde, e esse foi cobrado.
Nathalia
2025 年 2 月入住 4 晚
10/10
Tutto Ok.Pulizia a, servizi, Staff colazione ,e posizione .