预订三亚市区酒店宾馆住宿限时优惠

“There are no pans or utensils to cook in the room. There were no glasses or wine glasses, the kitchen is just for decoration. There is no washer and dryer in the room as stated in the room description. Had a huge building right in front of the room, so close that I needed to use the blinders all the time. ”

“服务不错”

“- Wall power sockets were unsafe in 2/3 rooms on the same floor (sparks, burnt the charger, not stick on the wall) - Had to move room without any assistance at 12-1AM on the first night due to the wall sockets (we had to argue to move as well) - No smoke detectors - safety issue - also on a non-smoking floor (there’s definitely people smoking) - Room not cleaned properly - used cups not replaced or cleaned, cleaning staff continually forget to replace used amenities (eg. mosquito repellent) -……

“酒店的前台服务水平很低，Check-in时间太长了，等了50分钟后有让再等40分钟，投诉了才终于在下午3：30以后进来房间。Check-Out明明有一键退房的安排，但前台服务员还让排队与Check-in的一起排队等。餐厅服务员问她拿餐巾，要了两遍，她居然就忘了，明明有Free早餐的，到了餐厅还要核实，而且第二天居然有核实。就算设施老旧点都好，但服务水平实在不达五星级的标准。”

“酒店設施和房間新，有提供免費巴士接送到三亞灣，員工服務態度亦不錯”

“空调开阳台门就无法启动，出现几次这样的情况，早上要求来处理，下午了都没来，其他的都还行。”

“Hotel staff are not friendly so do not expect any greetings nor smiles from them. They were not helpful nor keen in giving information about attractions nearby. Getting your luggage to and from the room was not convenient as there wasn’t any lifts. We had to carry our own luggage up the stairs so do not carry any heavy luggage if you decide to stay here. No bellboy here. ”

“離機場近，早餐豐富，環境適合，價錢公道”

“整體好好，今次是我第三次入住，設施添加了，尤其是兒童活動，下次仍會繼續入住。”

“wifi super slow”

“櫃檯人員服務態度沒有很友善，且離機場這麼近竟然沒有接駁服務。”