Wow! Customer service 10 diamonds. The staff namely Danille was so welcoming and helpful omg. The hotel is stunning!!!! The breakfast room amazing lots of light and plants imagine a real honeycomb drizzling honey over fruits. Romance novel type stuff. I underestimated how cold the breakfast area was and the hotess a lovely warm and friendly young lady offered me a shawl. This was Customer service at a whole other level and weve stayed at the 4 seasons and ritz etc. The food was amazing we did the lounge package the welcome reception food is very good. The only downside to that was there is nothing from 11am to 530 just candy and soda. Our room was nice. The view blah. But this hotel is excellent.
melisa
2025 年 4 月入住 1 晚
8/10
Panos
2025 年 3 月入住 5 晚
10/10
Hotel excelente em todos os aspectos !
Qualidade , conforto , limpeza , serviço
Nazir El Haje
2025 年 3 月入住 2 晚
8/10
I expected much more for the money. The spa was under construction and during check-in I was not given the necessary information or even told that. I found some friendly and informative staff members but the professional ism was not consistent.
Lisa
2025 年 2 月入住 2 晚
10/10
Fantastic hotel
Dora Grace
2025 年 2 月入住 2 晚
6/10
This is the only hotel doesn’t provide free water hotel that we ever been, especially this is a 4 stars hotel! There is a sushi bar in the lobby. It took a hour for us waiting a sushi dish.
Polly
2025 年 2 月入住 3 晚
10/10
Lia and the whole staff was amazing! I wish I could’ve stayed longer. I definitely plan on coming back.
Victoria-Elizabeth
2025 年 2 月入住 2 晚
8/10
ALEXANDRA
2025 年 2 月入住 12 晚
10/10
ROBERTO
2025 年 2 月入住 1 晚
10/10
Jeane
2025 年 1 月入住 1 晚
10/10
Great location! Impeccable Service! Best hotel gym I have ever seen! Plenty of options for shopping and dinning within walking distance.
Natalie
2025 年 2 月入住 4 晚
10/10
LUCELIA
2025 年 1 月入住 2 晚
10/10
CLÉBER
2025 年 2 月入住 1 晚
8/10
Varios erros basicos ,fiz o chekin me deram
As chaves apartamento 1905 pego o elevador subo porta nao abre , volto a recpcao o atendente sumiu ai apareceu o chefe dele o numero era 1915 ai fui jantar eu a esposa pedimos 2 file mignon trocamos o acompanhamento por batata frita veio com arroz biro biro , em seguida fomos dormir o ar condicionado gela de mais sem controle dos botoes , e faz um barulho absurdo nao da nem para dormir e isso
GILBERTO
2025 年 2 月入住 1 晚
10/10
Great choice in São Paulo.
Igor
2025 年 2 月入住 3 晚
10/10
Staff was incredibly kind and accommodating. Will absolutely be returning when in Sao Paulo.