Our room was not ready upon arrival. The girl at the desk was unconcerned or attentive. She said she would text when the room was ready so after waiting an hour and no text went back to the front desk and a different person said oh yes it’s ready now. For the money you pay - they should not be late having rooms cleaned and ready. At least apologize for the delay an hour past checkin and the room is not ready.
Tenna
2025 年 5 月入住 2 晚
6/10 一般
Kristin
与家人出行
2025 年 5 月 18 日
满意:员工和服务
不满意:住宿条件和设施,清洁度
The other reviewers have commented that this property is not up to par with typical Hilton properties, totally agree. Not super clean, very dated, and worn.
Kristin
2025 年 5 月入住 1 晚
6/10 一般
Maria
商务旅客
2025 年 5 月 17 日
满意:员工和服务
This hotel needs some renovations: the carpet and furniture are old and dirty. The halls are dark!
Maria
2025 年 5 月入住 1 晚
10/10 超赞
Lisa
与家人出行
2025 年 5 月 5 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Would stay here again. Excellent!
Lisa
2025 年 5 月入住 2 晚
8/10 还可以
Heather
2025 年 5 月 4 日
Heather
2025 年 5 月入住 1 晚
8/10 还可以
Alonzo
商务旅客
2025 年 5 月 4 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The propety itself is nice and clean.
Alonzo
2025 年 5 月入住 2 晚
8/10 还可以
MICHAEL,Tenafly
与家人出行
2025 年 5 月 2 日
满意:清洁度、员工和服务、服务设施
Old, outdated property in an excellent location.
MICHAEL
2025 年 4 月入住 2 晚
2/10 糟糕
natalie
与配偶出行, 商务旅客
2025 年 5 月 1 日
不满意:服务设施,员工和服务
Front desk manager, Susan was the most disgusting individual I’ve ever met and she needs a retraining and proper adequacy and how to treat customers that get luxury rooms. Absolutely disgusting will never come back again.
natalie
2025 年 4 月入住 2 晚
10/10 超赞
Rua
2025 年 4 月 27 日
满意:清洁度
Rua
2025 年 4 月入住 1 晚
8/10 还可以
Tracey
与家人出行
2025 年 4 月 27 日
满意:清洁度、员工和服务、服务设施
The property was very nice. When we checked in, the toilet didn't work. Maintenance was called and they repaired it. However, when we got back, itv was not working again. It was too late to call anyone to repair it again. It was disappointing.
Other than that, it was good!
Tracey
2025 年 4 月入住 1 晚
6/10 一般
sara
与家人出行, 商务旅客
2025 年 4 月 27 日
满意:员工和服务
不满意:住宿条件和设施
It was very depressing, very dated decor. Too big and impersonal.
sara
2025 年 4 月入住 2 晚
10/10 超赞
Jessica
2025 年 4 月 20 日
Jessica
2025 年 4 月入住 1 晚
8/10 还可以
Andrea
2025 年 4 月 19 日
满意:清洁度、员工和服务、住宿条件和设施
Beautiful hotel. Great breakfast.
Andrea
2025 年 4 月入住 1 晚
10/10 超赞
james
2025 年 4 月 19 日
It was nice
james
2025 年 4 月入住 1 晚
6/10 一般
terry
2025 年 4 月 17 日
满意:清洁度
North side of broadway seems dirty. A lot of trash on sidewalks and around hotel. Hotel doors slam shut so loud it’s tough to sleep. Walls are paper thin room next to me was really loud on night 2 I had to get moved.
terry
2025 年 2 月入住 3 晚
6/10 一般
Frances
2025 年 4 月 15 日
Limited dining
Frances
2025 年 3 月入住 2 晚
6/10 一般
Melina
与家人及幼儿出行, 与家人出行
2025 年 4 月 6 日
满意:清洁度、服务设施、住宿条件和设施
The service in the Bistro restaurant was slow. Restaurant wasn’t busy for breakfast and an evening appetizer to take so long.
Melina
2025 年 3 月入住 1 晚
10/10 超赞
Elizabeth
2025 年 4 月 3 日
Elizabeth
2025 年 3 月入住 1 晚
10/10 超赞
Gina
2025 年 3 月 31 日
满意:住宿条件和设施,清洁度
Gina
2025 年 3 月入住 1 晚
10/10 超赞
maddison
商务旅客
2025 年 3 月 29 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Loved it
maddison
2025 年 3 月入住 2 晚
10/10 超赞
Jill
与配偶出行, 商务旅客
2025 年 3 月 25 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
My business partner and I checked in early evening. I had called prior to see if the parking lot could accommodate a truck and 35 foot gooseneck trailer. Meredith not only went above and beyond with my phone call but also when we arrived making sure our parking accommodations were met and met safely following up with texts and assisting with parking fee. Cutomer service was top notch. Would highly recommend.
Jill
2025 年 3 月入住 1 晚
8/10 还可以
Tarn,Northampton
团体旅客
2025 年 3 月 18 日
满意:清洁度、员工和服务、服务设施
The pool had a hair tie and piece of hair floating in it which was very unappealing.
I did tell the staff immediately. Otherwise the stay was good. Staff were excellent.