Positives: My booking was just $80 a night so realistically there isnt much I can complain about. There is a Dunkin Donut across the street and a Food Lion grocery up the road. The hotel provided waffles, and other items for breakfast. The king size bed was very comfortable. The AC worked amazingly. The shower pressure and temperature was nice. The room was quiet and safe. The hotel is located right off the interstate which makes it convenient. The room came with a microwave, mini fridge, and coffee maker.
Negatives: There is no elevator. This isnt a deal breaker but is disappointing after driving for a long time. The overnight front desk representatives are not friendly and not helpful. When I walked in there was no, "Hello" or smile. Just a blank face and silence. After I said hi, my name, and that i was there for a reservation, I was met with, "Card. We need to charge you." I was charged the full cost of the stay. When I mentioned they charged me $100 earlier, I was told, "I dont know what that is. You havent paid us." I tried to explain I was charged earlier and ask if maybe the $100 was a deposit or hold. Again, I was told, "I dont know". Overall it was very unpleasant. I wasn't expectind confetti or a welcome party when I arrived but some level of customer service would have been nice. Now, not all the staff was like this. The manager, very nice. The individuals maintaining the property and cleaning the rooms, very nice.