2/10 糟糕
Oliver
2025 年 8 月 6 日
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
Shocking. The place is advertising under a wrong name (Thunderbird Inn is a different location in town, this place is Thunderbird Motel). The photos don't match the rooms given and the descriptions of the rooms don't match either.
On checking in I was given a key to a room with someone else staying. Tried again, got given a key to a room which was far from what was booked. Showed my booking description to the desk attendant, and he sent me to a room which hadn't been cleaned at all. Fourth attempt got another room which was still disgusting, light fittings coming off the wll, unclean bedding, curtains with holes burnt into them and taped together to keep closed. It's a drug den and I felt very unsafe. Informed the staff, who refuse to provide a refund for their false advertising.
Oliver
2025 年 7 月入住 3 晚