史克罗普顿度假短租

“Check in was a disaster. They didn't communicate through email any check in instructions, they use an App that I don't have or use. Once we cleared that up it took almost an hour from the time I got the the property to figure out their demands to get an expensive deposit made until I could get a code to get into the place. The management company the owner uses for check in is a disaster. Poor customer service, didn't respond to most emails. The place itself is small and basic which is fine.……

“Really lovely apartment, beautifully finished and furnished, very well equipped. Great communication throughout and a very relaxing stay. I'll definitely be back.”

“We were really happy with our stay. The accommodation was very spacious - perfect for our family. Everything was nice and clean. Plenty of parking outside and it is located close to shops and places to eat. Great communication from the owner. Would definitely recommend and stay there again when we are up North!”

“Lovely. ”

“After booking, the property emailed me a suspicious link asking for an additional damage waiver fee to be paid online. Alternatively, they offer a refundable deposit... plus a non-refundable admin fee. Hotels.com explicitly tell you not to pay any additional money via online forms as it is a very common scam. The property does not allow you to stay unless you pay via their online form. This leaves you either at risk of being a scam victim by paying the additional secret fee, or without a place……

“WISH WE HADN’T!!! . No lights at all working on communal stairs so pitch black up to top floor apartment apartment. Stuff from other flats left on stairs so added to trip hazard. Kitchen poorly equipped , we had to go and buy something to cook in , no bread board , peeler etc. oven was disgusting, oily and old burnt food left in it . communication on location and flat number very poor so we ended up knocking on other people’s doors until we got a call from Vrbo finally . Smoke alarm in front……

“I stayed in the Chatsworth Ensuite room while away on business and it was such a refreshing change from a tired, soulless room in a hotel chain. The bathroom is beautiful and I left disappointed I couldn't stay longer to make use of the enormous bathtub. Homely touches like candles and real milk for a coffee means I hope this room will be available next time I travel. Clear instructions are provided ahead of your arrival for a seamless check in. To top it off, it was a fraction of the price of……

“A fantastic property by the river. I have never been to a place that had so much to offer.”

“Myself and my family have just arrived home from a 5 day break at The Coach House! It had everything we could have possibly wanted and more! Location was perfect for exploring and visiting Alton towers! Thanks to Karl for a seamless check in! So friendly and everything was 5 star perfect - thanks we will be back! ”

“I rarely take the opportunity to record my stays but this deserves the time. The communication in advance was clear and very helpful. However, the location after a business day is ideal and so many personal touches, including a welcome label on the door personal to you! Everything self contained and so comfortable, wanted to take the large mattress home! Iron 4 poster bed, kitchenette with coffee maker and milder frother for cappuccino! Love the touch of the light continental breakfast with……

“Really impressed with the space. Lovely garden as well as the property. Location is great right next to Ilam Park, we went for several hikes direct from the property”