We really wanted to like this hotel, but just didn’t. First, the good: really close to UW and the link, front desk staff was friendly and helpful even with unreliable internet making their job much harder. Also, the Mountaineering Club on the top floor was fun- but awkwardly found out as hotel guests, even with table reservations, you can’t just go up there, you have to go down to the lobby to have someone use the secret elevator card pass to get you there. The first floor coffee shop has good coffee and sandwiches but at times can be understaffed and out of many food items. The lobby is spacious and nice to sit and work. The bad: Hilton needs to put significant money into upkeep. While the hotel is supposed to feel nostalgic and classic- it just feels tired and old and like you’re staying at Disney’s Hollywood Tower of Terror Hotel. I think I can feel what this hotel once used to be, and it was very cool. Literally everything needed attention- long extension cords serving as outlets in the rooms, missing artwork on the walls leaving only their hardware and scratch marks from where they once were. Walls in need of painting, carpets in need of deep cleaning, furniture needs repaired, elevators need servicing. It’s all livable and relatively clean but disappointing. We only required one day of housekeeping in our 4 night stay and we returned to find our tip gone, dirty towels taken but not replaced but nothing else done- trash still full, beds unchanged.