Wonderful hotel, terrible shuttle. We called for a ride from the airport. A guy picked us up and we went to 3 different Best Western hotels before we found the right one. It was a nightmare, and we were completely exhausted after landing around 10 pm and traveling all day. Fortunately, we had a wonderful driver, John Blackstone. He patiently drove us around in search of the right hotel. Very kind, helpful and we really appreciated his hospitality. When we called for a ride from Best Western, they should have known our hotel location.