2/10
Our reservation was cancelled by the owner 20 hours before check in b/c the hot water heater needed to be replaced. We flew to AZ from TX for a wedding, then drove 2 hours to Sedona, only to find out via email upon check in that our reservation was cancelled. I understand things come up, but a trip to Home Depot and a plumber can easily swap out a hot water heater in a couple of hours. The fact that the owner cancelled less than 24 hours is not acceptable. If I were to cancel my reservation 20 hours prior to arrival, I would not have received a refund. Do not recommend this listing.
Tim C.
2025 年 4 月入住 3 晚