We had a wonderful stay. When we noticed water on the floor in front of the fridge, I contacted 'someone' and a maintenance man came and emptied an overflowing tray... easy, quick fix. My only complaint of sorts is kind of silly in a way, but it was something I noticed literally every day: The toilet paper is of such poor quality that it fell apart... I mean literally disintegrated... when used. It was annoying, for sure, but, of course, did not interfere with our enjoyment of our stay.