4/10 很差
Kit Ying Katherine
与配偶出行
2025 年 2 月 18 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
For the room that we stayed, part of the ceiling may lack of maintenance and flakes of ceiling paint were dropped onto the bed near our pillows! How come!!
Moreover, as shown in the "facility" of Expedia, breakfast should be available at 8am. However, when we checked-in, a written notice was observed in the reception desk and changed the breakfast time to 8:30am. Unluckily we had to rush for train at about 9am and asked if the staff could provide flexible arrangement for us to enjoy breakfast a bit earlier / packed breakfast for us but of course he refused. Eventually the staff who should prepare breakfast still didn't show up when we checked-out at 8:45am! Our overall impression for the stay is largely degraded even though the terrace restaurant for breakfast place should be nice.
Kit Ying Katherine
2025 年 2 月入住 2 晚