"Service were amazing! From the moment we step into W, all staffs make us feel like home, the amount of care and details of their service definitely gone beyond our expectations, we truly felt service straight from the heart. We had a happy n memorable stay."
"I booked this hotel for three nights to celebrate my husband birthday. The staff surprised my husband with a birthday cake .Every employee in this hotel is full of smiles, the service is very attentive. The food in the restaurant is also very good. The room I chose is Ocean View Luxury Room. It’s beautiful!
Subsequently I went to Lombok for three nights, staying in The Oberoi Beach Lombok and came back to this hotel again for one night. I was very pleased that the hotel upgraded us to stay in the Ocean View Villa, which surprised me. It’s perfect!"
