2/10 糟糕
Nicole
与家人及幼儿出行
2025 年 6 月 2 日
不满意：住宿条件和设施，清洁度
It’s a scam! The pictures they post on Expedia/ Google are fake, completely different from the actual rooms and lobby, the only thing that matching will be the building outside.
I booked though Expedia for 9 nights of staying because I saw the photos and reviews, the first moment when I got inside the room, I was like holy cow, room was dirty, towel not clean and stinky, floor was dusty, toilet was terribly disgusting. I ended up staying for one night because Expedia promised to give me refund for the rest of the nights and told me to a ahead to move to a different hotel, I have all the emails evidence on file. However after I moved to a new hotel and paid for another $800, Expedia told me they can’t issue a refund due to the straight policy from the dirty hotel, anyway I ended up dispute everything on my end.
Do Not live in the hotel, and don’t rely on Expedia because different employees would promise you different things but end up nothing.
Nicole
2025 年 5 月入住 8 晚