Room was beautiful but smelled like sewer the whole stay. Staff said it was maybe due to the AC unit or from humidity from people wetting the carpet from the in-room onsen. We asked to be moved to another room but they said it was not possible because they were booked. Also, the TV remote didn’t work for the TV. Staff came to the room and told us that you have to stand up and point the remote 8 inches away from the TV for it to work. Yeah…
Jafett
2025 年 5 月入住 4 晚
8/10 还可以
Andrew
与配偶出行
2025 年 4 月 30 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice hotel in close proximity to trains and restaurants. Staff were friendly and the spa was lovely