Bad shuttle bus service!! I had a midnight flight to KUL, I request a shuttle bus service pick up from airport to hotel. But I waited over 1 hour for the shuttle bus. Really disappointed :(
Here is a possible re-write:
The staff are friendly and attentive. However, the lift is only for luggages, not for guests. It would be better if they could install a lift that can carry people as well - climbing the stairs to the third floor is not easy for those with knee problems! The air conditioner also needs servicing - the room is warm even at the lowest temperature setting.
Suhaidi
2023 年 6 月入住 1 晚
4/10 很差
Marek
2023年06月25日
不满意:住宿条件和设施,清洁度
Bathroom not clean - hair around the sink from the previous guest.
Bathroom looked like it was under renovation
Marek
2023 年 6 月入住 1 晚
8/10 还可以
Harold
与家人出行
2023年06月19日
满意:住宿条件和设施,员工和服务
Bad WiFi in room, no windows in room, nice shower and friendly staff
Harold
2023 年 6 月入住 1 晚
8/10 还可以
raymond
与家人出行
2023年06月6日
满意:清洁度、员工和服务、客房舒适度
KLIA overnight
Nice basic clean room, great for overnight stay. Rooms are clean but the hallway carpets are scary filty and worn out. Shame as the rest of the hotel is fine. Front desk staff is very friendly and helpful.
raymond
2023 年 6 月入住 1 晚
10/10 超赞
MARRYAR
团体旅客
2023年06月2日
满意:清洁度、员工和服务、住宿条件和设施
Good, Thank you for everything from your supports.
MARRYAR
2023 年 5 月入住 2 晚
8/10 还可以
Tami
与家人出行
2023年05月25日
满意:客房舒适度,员工和服务
Ok for one night
This was our second overnight stay at this hotel in a week. The second room we got was much better than the first. It had a small window and the beds were more comfortable. The bathroom grout and around the sink needs to be scrubbed to remove black mold. Hallway carpet needs to be replaced and walls need to be painted.
Tami
2023 年 5 月入住 1 晚
6/10 一般
Tami
与家人出行
2023年05月25日
不满意:住宿条件和设施
Needs work
This hotel needs some work. It is about 20 mins from the airport. They provide transportation but it is an extra cost. A fresh coat of paint on the walls and new carpet are needed in the hallways and rooms. The room did not have a window and the bathroom had a shower with no shower walls or door so the water got all over the floor in the area where the sink was. The tile grout was black with mold and needed to be cleaned. I know this is a low priced motel but cleanliness should be a priority.
We were very appreciative that they let us store our bags there while we went on a side trip to Thailand.
Tami
2023 年 5 月入住 1 晚
10/10 超赞
Mui Ching
2023年05月24日
满意:清洁度、员工和服务、住宿条件和设施
This hotel is good for one night stay for next day flight.