“The staff and stay was fantastic! The elephants seemed a bit bored and it felt like they needed more time spent or less…I’m not sure. For the price the stay and space was exquisite. I’m not sure what to feel about the elephants and the treatment of them.”
“The stay is in general very good. Room in very good condition, nice decoration and foods are good.
One comment on the service. Called front desk once around 10pm. No one answer.”
“Staff are helpful with fluent English. Foreign exchange for US and Euro. Thanakha (a local natural skin care mask) in the bathroom. Great breakfast with great variety of breads. Many pillows and cushions for your choice. Comfortable coach for TV. Great welcome drinks. 20 steps to the pier.”
“The environment was quiet and green so it was refreshing and relaxing to stay there. Also, the breakfast served was great as the portion is large. The staff smiled when they saw you which made you feel like respected. The facilities inside the room is adequate. However, there is a 15-min walk from bus drop-off point to this hotel so I recommend those who arrive Kalaw by afternoon can choose this hotel.”
“WE arrived there quite late, 4pm. It was about to be sunset and get cold. Receptionist was very friendly and helpful in giving tips to eateries and sights.
The location of the hotel, on top of a hill, gives to great view of the sunset and sunrise as well as being a good marker for navigating back when you explore the small town by foot. ”
“J’ai réservé en janvier, mon compte bancaire a été débité en janvier, quand je suis arrivé le 16 février pour 3 nuits l’hôtel était fermé depuis septembre dernier suite à une inondation. Apparemment hôtel.com continue à le proposer à la vente. Je tente de me faire rembourser depuis 4 jours mais je n’ai pas de nouvelles ”
“The Heritage is honestly one of the nicest hotels I have ever stayed in. The staff are really friendly and helpful, and they also speak great English. The building and the rooms are beautiful, as are the grounds. ”
“Pros
1. Rooms are just okay - spartan (not big) along with toothbrush, toothpaste, bath gel, shampoo
3. Free water bottle per day
4. Refilling of water near the reception area
5. good Restaurants within 20 metres
6. Very Nice balcony - you can see the sunrise sitting in your room (provided you get the road facing room) and spend time with your friends in the huge balcony.
7. Exceptional location
8. Reasonably good Breakfast - they will take you to a nearby restaurant
Cons
1. Staff hardly……
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