Ok. So where do we begin. This is one of the nicest hotels anywhere (it does have a lot of awards) but then the A/C on the room does not work...
After calling every four hours they send somebody who pretends to do something and you are back to begging for a colder weather so you don't have to sleep on whatever ambient temperature the city decides to throw at you. So my question is: Why invest in one of the best hotels in the world only to save some bucks on the A/C?
Seriously?
Juan
2024 年 4 月入住 2 晚
10/10 超赞
Michael
与配偶出行
2023 年 12 月 13 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Michael
2023 年 12 月入住 1 晚
10/10 超赞
真实旅客
与家人出行
2023 年 9 月 24 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Perfect
Perfect for family trip.
真实旅客
2023 年 9 月入住 1 晚
10/10 超赞
真实旅客
与家人出行
2022 年 9 月 15 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Thank you.
Big thanks to Megan Chen for a warm check-in, Gilbert for handling a post-stay issue over the phone, and Zoe Zhang and her entire staff for their kind professionalism. Everyone we met was very friendly and helpful.