We arrived late at the hotel because of an event, however staff were friendly and booked us in with no fuss. The room was lovely and we have no complaints.
It was clean and tidy staff were very helpful we would definitely recommend staying there .
真实旅客
2021 年 5 月入住 1 晚
10/10 超赞
Paul
商务旅客
2020 年 12 月 17 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Great location
Great location but hotel room very dated. Was informed food on until 2145. Enquired at 2035 to find kitchen closed. Room clean but very dated. Lovely helpful staff
Paul
2020 年 12 月入住 1 晚
8/10 还可以
Adam
与家人出行
2020 年 9 月 5 日
满意:清洁度、员工和服务、客房舒适度
Little jewel in the heart of Shanklin
Great little jewel in the heart of Shanklin, service by all hotel team were great. The rooms are outdated but clean throughout. Would say there is a lot of potential. Everything you need is a 5-10minute walk away.
Would I stay again... yes.
Adam
2020 年 9 月入住 3 晚
2/10 糟糕
真实旅客
与家人出行
2020 年 9 月 2 日
不满意:清洁度、服务设施、住宿条件和设施
Hotel was in a very bad state! Dirty hotel, smelly very old !
Please avoid booking
真实旅客
2020 年 8 月入住 2 晚
6/10 一般
真实旅客
与家人出行
2020 年 8 月 20 日
不满意:住宿条件和设施,员工和服务
4 day break.
The pictures looked good but that's about it really. Decor is 1970,'s. Location was good but expect to pay for parking rather than use the hotel car park unless you have been before. We paid 25.20 for four days parking after being told that the hotel parking was for returning guests only. Although on some days the parking was not full. The cold tap did not work on arrival nor did the flush on the toilet although they did sort it quickly. But if you want a bath expect to wait a while for it to fill up.
真实旅客
2020 年 8 月入住 4 晚
6/10 一般
Jack,London
与配偶出行
2020 年 8 月 14 日
满意:清洁度
不满意:员工和服务、服务设施、住宿条件和设施
The property is vey 70’s, although clean, the room was very hot and stuffy even with the window open all day and night and lacks a fridge, there is one member of the staff (front desk) which talks down to people and isn’t very friendly (long blond hair in her 30’s) she has no place working there. Shanklin is a beautiful place,but I wouldn’t recommend this hotel.
Jack
2020 年 8 月入住 2 晚
8/10 还可以
Tinacokes,Shanklin isle of wight
与家人出行
2020 年 7 月 24 日
My mum and i had a lovely stay and everyone was welcoming and friendly.rooms are basic but everything you need for your stay.lovely breakfast and service good.