Beautiful hotel. Friendly staff, great food, lovely atmosphere! Also liked how close it was to the beach.
Shireen
2025 年 4 月入住 2 晚
10/10 超赞
Ali
2025 年 3 月 15 日
Ali
2025 年 2 月入住 7 晚
10/10 超赞
Kartal
2025 年 2 月 25 日
满意:清洁度、员工和服务、住宿条件和设施
Kartal
2025 年 1 月入住 8 晚
10/10 超赞
Lena,Minneapolis
与家人及幼儿出行, 与家人出行
2025 年 2 月 12 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Swissotel is an incredible resort! I came here with my 2 year old child, husband and the grandparents, and it truly had something for everyone. The buffet is huge with so much choice, and I wouldn’t miss the a la carte options either. What made it even more special is the extra care and attention provided by our guest relations specialist Aya Ashraf, who checked on us every step of the way, and even helped us make certain changes to improve the quality of our stay, and reservations in restaurants etc. We really appreciated her warmth and hospitality!!
Lena
8/10 还可以
Alison
与家人出行
2025 年 1 月 7 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Enjoyed our stay at the hotel and they put on a wonderful New Years Celebration and show. I felt that daily activities weren't very well advertised, there was a list but not timing and location indicated. Found out on the last day that there was yoga daily on the beach? As an English speaking family, we were the minority here with most people speaking Russian, not sure if other hotels perhaps market more to English speaking countries. May not matter to some but hard to meet others with that barrier. Only one pool was heated so all of the waterslide pools were very cold so we didn't get to take advantage of that amenity much, which is why we booked this hotel in the first place. There was also no noticeable tour booking support for day trips etc, we ended up walking down the street to a local place and had good service there but felt it was odd to not have this service more in your face at the hotel. Overall, staff were kind and it was clean and had wonderful food. All of the a la carte restaurants were included.
Alison
2024 年 12 月入住 7 晚
10/10 超赞
Nesrine
2025 年 1 月 6 日
Nesrine
2024 年 12 月入住 9 晚
10/10 超赞
Aldo
2024 年 12 月 15 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Excelente
Excelente servicio
Aldo
2024 年 12 月入住 1 晚
2/10 糟糕
Sami Mohamad
2024 年 12 月 15 日
满意:住宿条件和设施
不满意:员工和服务,清洁度
I never right a review. This time I have to. The managers in this property are really bad the worst I have seen even I have been in more than 60 countries but never sen manages like in this resort, rude, don’t care about customers at all.The heating is not working in the winter in 5 starts resort and the managers don’t admit it or want to do anything about it. Really bad the mangers.
Sami Mohamad
2024 年 12 月入住 2 晚
8/10 还可以
Cihan
与家人出行
2024 年 11 月 27 日
满意:清洁度、住宿条件和设施、客房舒适度
Very good stay with family
Turkish personnel Mr.suleyman is the best employee ever. Our child has a food allergy and the other employees has no idea about allergies. Other than that, service and maintanence guys are very helpful.
Cihan
2024 年 11 月入住 5 晚
10/10 超赞
Hüseyin
团体旅客
2024 年 11 月 15 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Hüseyin
2024 年 11 月入住 4 晚
10/10 超赞
MEHMET ASIM
2024 年 11 月 8 日
MEHMET ASIM
2024 年 10 月入住 3 晚
10/10 超赞
真实旅客
2024 年 10 月 28 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Otel çalışanları çok ilgili ve genel olarak gayet güzel bir tatil geçirdik.
真实旅客
2024 年 10 月入住 4 晚
10/10 超赞
YAN
与家人出行
2024 年 10 月 25 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
YAN
2024 年 10 月入住 2 晚
10/10 超赞
Yan
与家人出行
2024 年 10 月 23 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Yan
2024 年 10 月入住 3 晚
8/10 还可以
Nazgul
2024 年 8 月 22 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Nazgul
2024 年 7 月入住 5 晚
10/10 超赞
Necip
2024 年 8 月 21 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Hava çok sıcak olmasına rağmen kapalı alanlarda klimalar çok etkiliydi. Otelin temizliği, yemek kalitesi ve personelin misafirlerine güleryüzlü davranışları çok memnun ediciydi. Bu oteli bu bölgede konaklayacaklara tavsiye ederiz.
Necip
2024 年 8 月入住 4 晚
8/10 还可以
Özgün
2024 年 5 月 24 日
满意:住宿条件和设施,清洁度
Essen und die Getränke mittelmäßig
Özgün
2024 年 5 月入住 5 晚
10/10 超赞
Ali
与家人出行
2024 年 4 月 22 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Ali
2024 年 4 月入住 6 晚
8/10 还可以
hamed
2024 年 4 月 16 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
staff and management was really kind and supporting, especially we had a very great experience at Aqua bar with Mr. Temer, our housekeeping staff, Mr. Ganji and Mr. Mohammad were great people day did good service and also they make some decoration during making up the room, this is a new resort. I am sure that they are gonna be the best but since it’s new, there is some minor problems and I feel that they are trying to fix everything.