We normally love a Hampton Inn, but we showed up tired and exhausted at 8:30pm. There was no one at the check in counter! They were away on a break! We waited 10-12 minutes, until the associate showed up. She apologized, and then explained that she was on her mandated employee break. I asked where was another associate to cover the front desk while she was on a break? There was NOBODY but her...
She is a wonderful employee, and does not deserve to be treated like this.
Come on Hampton, hire another employee!
Kathy
2024 年 12 月入住 1 晚
6/10 一般
Helen
与家人出行
2024 年 12 月 20 日
满意:服务设施
We arrived and checked in. Keep in mind that I reserved 2 rooms together so that we could be side by sid with my brother and his wife. We were given rooms 211 and 213 but when we got to the rooms my key would not work on 213. I went down and the clerk fixed the issue. I went back up and opened the door. My husband walked into the room and suddenly turned around and came back to the door telling me that there were clothes in the room as if someone were staying in that room. I again went back down and told the clerk what we found. She said that she was sure that the room was vacant. I said no ma'am it is not. She went and spoke to her manager and came back saying that there must have been a glitch in their system and she would have to assign us another room. She did but it was on another floor. I explained that I had made the reservation for the 2 rooms together and why but she said that there were no more rooms available on the 2nd floor and we would have to be on the 3rd floor. Our stay other than is was fine but what could have happened is what is scary. What if the person had been in the room 213 when we opened the door and thought someone was breaking into their room? We could have been shot! Is there not a check list for the front desk to know what rooms have been vacated? This was very disturbing to me.
Helen
2024 年 12 月入住 2 晚
10/10 超赞
Bonifacio
2024 年 12 月 19 日
Bonifacio
2024 年 11 月入住 1 晚
10/10 超赞
Richard
与家人出行, 带宠物出行
2024 年 12 月 18 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The property and room was clean and comfortable. Enjoyed the hot breakfast
Richard
2024 年 12 月入住 2 晚
10/10 超赞
Ashley
2024 年 12 月 15 日
满意:清洁度、员工和服务、住宿条件和设施
Ashley
2024 年 12 月入住 1 晚
8/10 还可以
john
2024 年 12 月 5 日
满意:清洁度、员工和服务、住宿条件和设施
john
2024 年 11 月入住 1 晚
10/10 超赞
Adrienne
2024 年 11 月 29 日
满意:住宿条件和设施,清洁度
Nice breakfast
Adrienne
2024 年 11 月入住 1 晚
10/10 超赞
Magee
2024 年 11 月 12 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Magee
2024 年 11 月入住 1 晚
10/10 超赞
Johanna
2024 年 11 月 3 日
满意:清洁度、员工和服务、住宿条件和设施
Very clean and quiet.
Johanna
2024 年 11 月入住 1 晚
10/10 超赞
Valencia
与家人出行
2024 年 11 月 2 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Valencia
2024 年 10 月入住 1 晚
10/10 超赞
Angela
与家人出行
2024 年 10 月 29 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Excellent
It was agreat stay. Cleaniness is a must for me and it was cleanand comfortable. Excellent and friendly service from employees. Breakfast was good overall. Just need to teach the young man on one of the mornings how to cook eggs. Bless his heart he was trying though.
Angela
2024 年 10 月入住 2 晚
10/10 超赞
Shelia
与配偶出行
2024 年 10 月 27 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
easy check in, staff was friendly and helpful
Shelia
2024 年 10 月入住 2 晚
10/10 超赞
Tracy
与家人出行
2024 年 10 月 27 日
满意:住宿条件和设施,服务设施
Very clean and the staff was
Accommodating.
Tracy
2024 年 10 月入住 1 晚
10/10 超赞
Zaida
2024 年 10 月 20 日
Zaida
2024 年 9 月入住 1 晚
10/10 超赞
John
与家人出行
2024 年 10 月 20 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice Room
New property, nice room and amenities.
John
2024 年 10 月入住 2 晚
8/10 还可以
Kathleen
与配偶出行
2024 年 10 月 5 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great breakfast with lots of choices. Lots of dining options nearby. Room a bit small. Comfortable bed and good shower. Air conditioning not the best-either too cold or too warm and definitely too loud.
Overall they were a great port in the storm.
Kathleen
2024 年 9 月入住 1 晚
10/10 超赞
Janice
与家人出行
2024 年 10 月 3 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Hurricane Helene
Everyone at the hotel was wonderful. The staff was amazing during very difficult weather due the hurrican
Janice
2024 年 9 月入住 1 晚
10/10 超赞
santita L
2024 年 10 月 1 日
santita L
2024 年 9 月入住 1 晚
10/10 超赞
Chastity
与家人出行
2024 年 9 月 30 日
They were very courteous to all
Chastity
2024 年 9 月入住 2 晚
8/10 还可以
LaTanya
2024 年 9 月 15 日
满意:清洁度、员工和服务、住宿条件和设施
Beds were comfortable , carpet in hallway needs to be cleaned. Staff was good however you at breakfast area blew on waffle maker in an attempt
to clean it, which totally deterred me from even thinking about using the waffle maker