Our room was too small, had a only single chair, no desk, no luggage rack, a very rusty shower curtain bar, no grab bar in the bath area, and no heat or air conditioning control. In addition the clerk was dismissive and unintelligible in her attempt to communicate.
Donald
2024 年 8 月入住 1 晚
10/10 超赞
Michael
2024 年 8 月 16 日
满意:清洁度、员工和服务、住宿条件和设施
Everything was excellent. However, it would have been nice if there had been something offered for breakfast.
Michael
2024 年 8 月入住 2 晚
6/10 一般
Laura A
2024 年 8 月 6 日
满意:清洁度、住宿条件和设施、客房舒适度
Laura A
2024 年 8 月入住 2 晚
10/10 超赞
Christine
2024 年 7 月 27 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very quiet, perfect for my short getaway, so peaceful! My second floor room was tucked away and LOVED the large cushy reading chair and ottoman. A/C super quiet! Bed was very comfortable (the pillows were like baby belugas so if you prefer a flatter pillow bring one?). Enjoyed the pool once the weather cooperated, nice and secluded.
Suzanne (house manager) is so nice and very accommodating. I’d love to make a return visit!
Christine
2024 年 7 月入住 3 晚
8/10 还可以
Kelly
与家人出行
2024 年 6 月 7 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Beautiful spot. It would be nice if front desk help knew more about the area and if it had more pamphlets and maps on what to do.
A light breakfast would be nice as the attached French restaurant was only open at night.
Kelly
2024 年 5 月入住 3 晚
10/10 超赞
James
与家人出行, 与配偶出行
2024 年 6 月 3 日
满意:清洁度、员工和服务、住宿条件和设施
We liked the areas for sitting outside, to sit with a coffee, talk and relax. It was convenient to have a fridge. A very different accommodation but typical for the island. We enjoyed our stay!
James
2024 年 5 月入住 3 晚
10/10 超赞
Sean
2024 年 5 月 25 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Sean
2024 年 5 月入住 2 晚
10/10 超赞
真实旅客
2020 年 11 月 9 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
We went for our anniversary. We biked the island and enjoyed the sites.
真实旅客
2020 年 11 月入住 2 晚
6/10 一般
真实旅客
与家人出行
2020 年 11 月 3 日
满意:服务设施,员工和服务
Stayed here during the off-season (late October) on a mother-daughter get-away. The staff was very sweet and upgraded us to a larger room as we were the only folks in the place on our first night. The room however was a little tired (grungy couch) and the bed had to be 3.5 ft off the ground, which was very difficult for my mother to climb into. We asked for a step stool and were given the two-step fold up step ladder that the on site handy man uses. Additionally - the take-away breakfast was just...not edible. I understand covid makes things difficult, but for the price (expensive even in off season) - I was expecting a higher level of amenity and accommodation. The bathroom was really nice though!
真实旅客
2020 年 10 月入住 2 晚
4/10 很差
真实旅客
2020 年 10 月 5 日
满意:清洁度、住宿条件和设施、客房舒适度
不满意:员工和服务
Ask if there’s a wedding
Booked for my fiancé birthday we found out upon arrival the entire place was booked for a wedding and was restricted to using most outside areas all day Saturday. Everywhere we tried to move to was occupied by wedding events and the family members openly asked us why we were even at hotel. Very awkward.
真实旅客
2020 年 10 月入住 2 晚
6/10 一般
真实旅客
2020 年 9 月 17 日
真实旅客
2020 年 9 月入住 1 晚
8/10 还可以
sal
2020 年 9 月 9 日
满意:清洁度、员工和服务、客房舒适度
sal
2020 年 9 月入住 1 晚
8/10 还可以
Lois,Bayshore NY
与家人出行, 带宠物出行
2020 年 9 月 9 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We love the property - the rooms are very nice and comfortable and we especially enjoy the pool
Lois
2020 年 9 月入住 3 晚
6/10 一般
JJ,NY
与家人及幼儿出行
2020 年 8 月 12 日
满意:服务设施
Noisy kid and people above our room all night
Restaurant is closed
JJ
2020 年 8 月入住 3 晚
6/10 一般
Nicola
团体旅客
2020 年 8 月 11 日
满意:员工和服务
不满意:客房舒适度,清洁度
Nicola
2020 年 8 月入住 1 晚
10/10 超赞
chantal
2020 年 7 月 29 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
a lovely time off when it was most needed
Shelter island house is very clean- comfortable and staff was welcoming and friendly and very helpful - we would love to come back -breakfast was fresh French miniatures pastries served in the safest way- a delight!
chantal
2020 年 7 月入住 1 晚
8/10 还可以
George
2020 年 7 月 24 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Shelter Island house is a great place to relax. Even with the covid restrictions it was a peaceful stay.
George
2020 年 7 月入住 1 晚
8/10 还可以
Kathleen
2020 年 7 月 20 日
满意:清洁度、住宿条件和设施、客房舒适度
Very nice stay. Rooms need to have sanitize glass or at least a cup so you can have a sip of water when needed. Explanation was due to Covid. Bar said they were open to eight they were closed at 10 to 7, not a welcoming gesture when of course the restaurant was closed due to Covid and couldn’t even get a water....
Kathleen
2020 年 7 月入住 1 晚
8/10 还可以
真实旅客
与家人出行
2020 年 7 月 19 日
满意:清洁度、员工和服务、住宿条件和设施
Relaxing with friendly staff
We enjoyed our stay at the Shelter Island House despite it not being 100% operational due to COVID. We missed having a restaurant on site for a real breakfast but they did provide coffee, pastries, yogurt, etc. which was very nice. The staff was very friendly and accommodating and the pool area was small but pretty and relaxing. Despite being fully booked the weekend of our stay it was still nice and quiet and mellow. Our room was clean and well equipped although the bed is a bit hard for my comfort level. Also it was a quick walk to the beach which was a plus. Would definitely return.
真实旅客
2020 年 7 月入住 2 晚
10/10 超赞
Lois,Bayshore
与家人出行, 带宠物出行, 团体旅客
2020 年 7 月 12 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We loved this property - so tranquil and relaxing!
Lois
2020 年 7 月入住 3 晚
4/10 很差
真实旅客
2020 年 7 月 8 日
满意:清洁度、住宿条件和设施、客房舒适度
不满意:员工和服务
Could Have Been Better
We were expecting some things wouldn’t be as smooth given the ongoing COVID-19 situation but there were a few things that could have been done better given the price of the hotel:
1. There was only one breakfast option available each day (pastries) for pickup in a bag each morning
2. The restaurant was closed but we had been informed that a food truck would be available for lunch and dinner, however, we only saw it open once while we were there
3. Be warned that you need a car on Shelter Island because there were no taxis and no shuttle service is provided by the hotel
Other than that, the hotel is in good condition and provides a nice setting within walking distance of the small town and Crescent Beach.
真实旅客
2020 年 7 月入住 4 晚
10/10 超赞
Eleanor
与家人出行
2020 年 7 月 6 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Eleanor
2020 年 7 月入住 3 晚
10/10 超赞
Benjamin
与家人出行
2019 年 10 月 23 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Benjamin
2019 年 10 月入住 2 晚
10/10 超赞
真实旅客
与家人出行, 带宠物出行
2019 年 9 月 11 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Pet friendly and very nice hotel and property. Staff was friendly and very helpful.