Room had food in the refrigerator. No housekeeping service. Didn’t deliver towels and waited an hour to get some sent over.
Leon
2025 年 5 月入住 2 晚
4/10
The reception staff were very good at extending courtesy. with the exception of the bar tender- I came in late and take full responsibility for not ordering when I should have. She just never came back and then smiled directly at me when she knew it was closing for dining. I did not like the fact I had to park across the street in an alley. There were no luggage carts where your map showed. So, I hade to lug everything one by one from my car. Additionally, you have no way finding to allow you to determine where to go to get across the bridge. My room was 148. I had to walk down several hallways with no signage to determine where to go. I did take pictures. The only sign is a small sign sign on the wall near one hallway and the bottom line. So going down several flights of stairs to locate anything to tell you the direction of where you should be. Also your paper handout is really silly - makes no sense....when the receptionist explains where you need to go- she has it upside down to you, which is even more confusing. The last item is having a pool in the midst of the rooms, is plain crazy. The heated permeated into the halls and rooms surrounding. Not to mention the screaming kids enjoying the pool from early morning to late at nite is not my idea of a good time.
Barbara L
2025 年 5 月入住 1 晚
10/10
GAIL
2025 年 4 月入住 1 晚
6/10
Tim
2025 年 3 月入住 1 晚
10/10
In the heart of Sheridan with a skybridge over the downtown, definitely a must stay hotel for the full experience. Staff was great and very accommodating.
Stephen
2025 年 4 月入住 1 晚
10/10
Todd
2025 年 3 月入住 1 晚
10/10
Check in and amenities were great
Susanne
2025 年 3 月入住 1 晚
8/10
Very nice people, very reliable and necessary shuttle service. Rooms are dated and noisy but clean and neat.
Melinda
2025 年 2 月入住 2 晚
8/10
The location is great and the skywalk was very helpful. The staff wasn't overly friendly buy they were there if needed. Having a free shuttle was helpful, although we ended up not needing it. The breakfast was good with great selections, however, since we came in late and were very busy during our 4 night stay we only were up early enough once to take advantage of it since it is only offered from 7-9 am. I'd beg of you to extend that until 10 for us vacationers who deal with jet lag. Service to our room was only if we asked for something and I did have extra linen delivered once, but it was just hung on the outside of the door. I would have appreciated a one time freshening up with dirty linen picked up. The room was comfortable and quiet, although dated and a little dark and the black out curtains didn't move easily. We were directly above the pool which looked nice but we didn't have time to use it.
Patricia
2025 年 3 月入住 4 晚
8/10
Todd
2025 年 2 月入住 2 晚
10/10
My flight was delayed and I didn't arrive until 1 am. The shuttle was there and waiting for me. The gal driver was very sweet and when we arrived at the hotel, the front desk clerk had my keys ready to go. Great service!!
真实旅客
2025 年 2 月入住 1 晚
8/10
The location is our favorite, you can walk to everything downtown. Staff is always nice, it is an older property but clean.
Paula
2025 年 2 月入住 3 晚
8/10
Gina
2025 年 2 月入住 1 晚
10/10
真实旅客
2025 年 1 月入住 1 晚
8/10
andy
2025 年 1 月入住 2 晚
8/10
It was an outdated hotel but the staff was friendly, we had everything we needed and the kids loved the pool! It was heated so that was nice.
Our kids also loved the sky walk ;).
Jessica
2025 年 1 月入住 1 晚
8/10
Kathy
2025 年 1 月入住 2 晚
10/10
Nice hotel in a great location. Staff was great.
Allan
2025 年 1 月入住 1 晚
10/10
Convenient location, excellent facility with all the amenities you look for when traveling, clean, quiet rooms! Will definitely stay here again!
Cheyenne
2025 年 1 月入住 1 晚
10/10
Jennifer
2024 年 12 月入住 1 晚
8/10
Family friendly and the staff was all amazing
Irma
2024 年 12 月入住 1 晚
10/10
Jennifer
2024 年 11 月入住 1 晚
6/10
Check in was rude and completely I will to allow early checkin. Would t even check if room was ready.
Michelle
2024 年 11 月入住 1 晚
4/10
The front desk staff is rude, room is ok
XiaoYe
2024 年 11 月入住 1 晚
10/10
The skywalk was great to use with the freezing temps and the snow. Very pet friendly!