My family & I stayed at the Best Western Plus Reading Inn & Suites for Thanksgiving break. The staff was very accommodating, especially the front desk clerk & manager who helped us arrange for our service dogs to stay with us, even though our room wasn't initially pet-friendly. Comfortable & spacious rooms. Ice machines on every floor(a big plus!) Good breakfast with a variety of choices, though limited options if you don't eat pork. Friendly & helpful cleaning staff. Convenient location near a small shopping center & diner. The staff went above & beyond to ensure our service dogs could stay with us, even though our room type wasn't pet-friendly. The breakfast was a highlight, with plenty of fresh options. However, those who don't eat pork might find the meat selection limited. The hotel's location is quite close to wooded areas, which might be a concern for some guests with pets. More breakfast meat options(like turkey sausage & turkey bacon)would be appreciated. Despite a few minor suggestions, we had a positive experience at this Best Western Plus. The staff's helpfulness & the comfortable accommodations made our Thanksgiving stay enjoyable. We definitely recommend it to other families & travelers looking for a pleasant & convenient place to stay in the Reading area.
Regarding an Incident: We had a minor misunderstanding with other guests. However, the hotel staff and security handled the situation professionally and ensured a peaceful resolution.