“Incredible. Setsuko-san and the rest of the staff were amazing. The ryokan is beautiful and peaceful. Meals were among the best I’ve ever had, and they were so accommodating with my picky kids. The onsen are wonderful. Seriously, we can’t wait to come back.”
“The bed and equipments are good but I didn't feel actually well at the check-in time because of the passive reception and service of the staffs over the counter. ”
“Wonderful stay in this beautiful ryokan with private hot spring bath and a breakfast and dinner that would put Michelin starred restaurants to shame. Everyone was so friendly and the owner popped us in her car unexpectedly to see her favorite cherry blossoms at night. The room was extremely comfortable and well equipped. We loved it!”
“This was a beautiful property. Everything was clean, updated, and easy to find. The host left a very helpful instructional booklet describing how to use all of the amenities, and even instructions on how to best prepare the food. Overall it was a wonderful stay and we would love to stay here again!!”
“We enjoyed the stay and the service was very good! The staff serving us dinner was friendly and helpful. Open bath onsen was amazing. Highly recommended if you want a healing trip in Hakone. And adorable free drinking bar and cute public lounge.”
