One of the best places in town. Great location and staff. Excellent breakfast.
Muzaffar
2024 年 9 月入住 1 晚
10/10 超赞
Bilal
2024 年 8 月 3 日
Bilal
2024 年 7 月入住 1 晚
10/10 超赞
Hani
2024 年 6 月 25 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Comfiest bed!
the location was a distance from the main city centre, but there is a bus stop right outside the hotel which was very convenient. The helpful lady at the reception desk gave me information on the bus to take to the city centre as well as to Samal bus station for Turkistan. Thank you. Breakfast spread was good. the room very spacious and although i didn't get a nice view, the bed was the most comfortable i had slept on on this trip. will definitely stay here again if i am in Shymkent.
Hani
2024 年 6 月入住 1 晚
10/10 超赞
hani
2024 年 6 月 18 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Shymkent’s finest
Location is quite a distance from the city centre but there is a bus stop just outside the hotel. Room is very spacious, nicely decorated in soft earthy colours. The comfiest bed i have slept in!
hani
2024 年 6 月入住 1 晚
10/10 超赞
Lütfi
与家人出行
2024 年 5 月 3 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Helpful staff and clean rooms.
It was a cool experience to visit Ramada in Shymkent. The staff was helpful, the room was clean. Due to olur check out time, they even prepared a breakfast for us on our way to go. Thank you for everything.
Lütfi
2024 年 5 月入住 1 晚
6/10 一般
真实旅客
2024 年 1 月 2 日
满意:客房舒适度,清洁度
不满意:员工和服务
Pictures are nicer than reality
Upon arriving they didn't have our booking. Eventually it was found. Receptionist sent us to a regular room, not the Executive Suite we booked. So back again to get that fixed.
Got the exec suite... Cupboards not fixed to walls. Steam room had no instructions.
We had booked for 4 people. Then only one bed in the suite. We had to pay extra 16000 KZT for rollaway beds.
Breakfast was average, coffee bitter.
Restaurant for dinner was high quality with pleasant staff. Very nice Georgian and Russian food.
真实旅客
2023 年 12 月入住 1 晚
8/10 还可以
Zulaykho
2023 年 6 月 6 日
Zulaykho
2023 年 6 月入住 1 晚
10/10 超赞
ibrahim tarik
商务旅客
2023 年 2 月 21 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
A comfortable stay in Shymkent
The hotel is very well designed and had a pleasure to stay, only the breakfast hall design was not seem old. The room is very modern and comfortable. I would stay again during my Shymkent visit.
ibrahim tarik
2023 年 2 月入住 1 晚
2/10 糟糕
真实旅客
与家人出行
2023 年 1 月 22 日
满意:清洁度
不满意:客房舒适度,员工和服务
Keep the chain on your room, anyone can enter
The hotel and the room was beautiful. After a full day of travel a nice shower sounded amazing, we were immediately disappointed the shower was broken and spraying water out the valve. The greater disappointment about the stay came when we were woken up at 4:40am by a guest that entered our room with his card. Laying there naked and startled by a man shouting at us made it impossible to sleep easy any other nights we were there. We later found out that every key card was programmed as a master card and you can enter any room you wanted. We contacted the hotel manager and he apologized but did nothing to fix the problem or compensate the interrupted night. He said it was an issue with his system. Later that evening the hotel sent fruit and 6 macaroons… as if that was an appropriate apology. When we called hotels.com they stated that they can’t do anything about it. When we checked out we we spoke with the hotel manager one more time and he was still less than apologetic. I would definitely choose a different hotel if you are traveling to Shymkent.
真实旅客
2023 年 1 月入住 4 晚
2/10 糟糕
Filip,Mindelheim
2022 年 10 月 21 日
满意:清洁度、服务设施、住宿条件和设施
不满意:员工和服务
Да друзья. Отель не плохой. Персонал и политика по отношению к постояльцам отвратительная. Дорого всё, уважение никакого, ищут повода доставить дискомфорт.
Filip
2022 年 10 月入住 2 晚
8/10 还可以
John
与配偶出行, 商务旅客
2022 年 10 月 10 日
满意:员工和服务,清洁度
This hotel looks very new, but business looking going down to me
John
2022 年 10 月入住 1 晚
2/10 糟糕
John
商务旅客
2022 年 9 月 5 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Staff can not find my reservation for 30mins. And they want me to show my bank statement
John
2022 年 8 月入住 1 晚
8/10 还可以
Sergey
商务旅客
2021 年 5 月 17 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Все понравилось.
Новый отель, чистые, большие и комфортные номера.
Sergey
2021 年 5 月入住 4 晚
8/10 还可以
ayvaz
商务旅客
2021 年 4 月 7 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
ayvaz
2021 年 4 月入住 1 晚
10/10 超赞
真实旅客
商务旅客
2021 年 3 月 22 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Отлично
Прекрасный отель, просторный номер. Очень понравился завтрак
真实旅客
2021 年 3 月入住 2 晚
10/10 超赞
Jongkuk
2021 年 1 月 5 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Jongkuk
2021 年 1 月入住 2 晚
10/10 超赞
Kirill
商务旅客
2020 年 12 月 10 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Один из лучших отелей Шымкента
Отличный сетевой отель, обслуживание как в более дорогих отелях, просто замечательное.