6/10 一般
Mark
与配偶出行, 商务旅客
2025 年 10 月 13 日
满意：员工和服务，清洁度
不满意：住宿条件和设施，服务设施
Staff was great, but beware: This hotel is undergoing extensive renovations—consequently the pool and hot tub are closed, and there are numerous details in the room, particularly in the bathroom, which have not been addressed (including: holes in the plaster where a towel rack might once have been, leaking faucet stem which leaked onto the floor, toilet not flushing properly, ratty carpet in the room).
There is no mention of the construction on the listing. Staff said it’s been going on for over a year. If we’d known that the pool and hot tub were closed, we would’ve gone to a different hotel.
There was also no hot water for showers, both morning and evening, and we heard staff radio maintenance that the hot water heater was not working.
The complimentary breakfast was excellent; the breakfast staff were friendly and helpful.
Oh, and just to be nitpicky, the pillows were straight up awful—asked the front desk person if there might be alternative options and was told that, “the pillows are new.” Seriously, used a rolled towel instead!
Mark
2025 年 10 月入住 4 晚
