我選了家庭房,有小閣樓雙人床在樓上,一樓單人床。我們那天下午3點多check in, 等很久,我排在第三個,等了很久回頭望隊伍已經又增加了,大概全部有7-8人。櫃檯只有一位男的在處理,另一位女生不知道在忙什麼。很久之後女生才加入幫客人check in
我們的房間在一樓,櫃檯的斜後方,一樓大廳的公共廁所在房間斜對面。整個感覺不太好,緊急逃生門也在房間隔壁,清潔人員也會從那邊進出,一直聽到開關門聲音。 晚上11/12點還可以聽到櫃檯的人隱約說話的聲音。那天我們真的太累了,忍著沒有出去説太吵了。
房間是完全沒有wifi signal, 我都要走到大廳的位子才有訊號,這點有跟櫃檯說,回覆我他們會查下訊號,但我想他們自己知道房間應該就是沒訊號的。
再來房間內的衛浴應該只要給不便人士可使用,那個門是關不起來,小孩在洗澡房間冷氣一直會進來,我們都一直打噴嚏,水也到處流
唯一的優點有小閣樓,小孩很喜歡。但我很失望,是不值得花這個價格的房間是
真实旅客
2025 年 2 月入住 1 晚
2/10 糟糕
CHUN-YU
与家人出行, 商务旅客
2023 年 6 月 30 日
不满意:清洁度
Tiny room
CHUN-YU
2023 年 6 月入住 3 晚
8/10 还可以
YU TING
2023 年 5 月 8 日
YU TING
2023 年 5 月入住 5 晚
2/10 糟糕
Man Chun
与家人出行
2022 年 12 月 30 日
满意:员工和服务
不满意:清洁度、住宿条件和设施、客房舒适度
Not a Boutique Hotel at All
We checked in on Dec 28 for US$218 for one night stay at the "Family Loft".
We got a room on the ground floor where you can hear the elevator "ding" when it arrives, and people walking across the lobby. The room has NO WINDOW. I was told there are rooms of the same type but they are not available at the period. The only ventilation is the air-conditioning which faces directly at the master bed on the upper floor. So you either freeze the people on the upper floor to death or you suffocate the person on the lower floor. The room is super tiny without enough area to open even one suitcase. I found ants in both sleep areas. The bathroom has no separation between the shower and the toilet.
This is not a "boutique" hotel. The setup is a budget hostel. There is no art or design that you'd appreciate. The only thing that associates with a "boutique" hotel is its price. If you were a budget traveler, this hotel is likely overpriced. You can definitely find similar price budget hotels that at least would give you a window. But if you actually have a larger budget but got misled by this hotel's "boutique" name and fish-eye photos on the website, you would be very disappointed.
The staff is helpful and friendly, being fair.
Stay away from this one: if you have the money, you will find this place disgusting. if you are on a budget, you will find this place over-priced.
Can't find a better hotel than Arton in this price
The hotel is very near the East West Line and Downtown Line, less than 8 mins walk. You can easily to find food shop surrounding the hotel. The staffs are all very friendly and helpful. The room is cleaned, no special smell but just a bit small. Special note the neighbor building is under construction, sometimes will have noise but still acceptable. I will recommend this hotel to all travellers
Cannot checkin on time thus contacted staff in advance for alternative arrangement which was soon replied with appropriate actions taken.
Hotel generally clean and tidy, does not stink, and offers great price for its value.