2/10 糟糕
Ulysses
与家人出行, 团体旅客
2025 年 5 月 21 日
What a horrible experience for this hotel. If I could give it 0 stars I would. We went for a long weekend. They force you to valet car - no regular parking. Valet damaged my car. Put a huge dent in it. When I called after seeing it as gas station two hours away they tried to say for me to come back. They eventually put in claim with adjuster. Adjuster never pulled tapes to see when damage occurred and gave me automatic email saying I left the property before disclosing it to them. All I asked them to do was the right thing. They damaged my car and won’t take responsibility for it. I will make sure that I tell people about my experience and your hotel doesn’t take care of their guests and especially not the cars. Stay away unless you want to pay for damage to your car in addition to your stay.
Ulysses
2025 年 5 月入住 2 晚