“Our stay here was lovely, we had a beautiful suite with large windows overlooking the shopping street. Hotel is located in old town, very charming cobble stone streets. The staff was wonderful, always restocking fridge with waters. We forgot something in our hotel room and they were so kind to mail it to our US address. Very pleased and definitely recommend this hotel! ”
“1. One of staff entered my room when I am sleeping for refrigerator beverages supplements, I said NO thanks, but he still came into and opened refrigerator.
2. Too restaurants dinner can be choosen, but no body told me the water is not included in next door restaurant, so I have to pay more about 100 CHF beyond origin 1 parking 2 meals payment.
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“I was staying room 423, the Airconditioner was so noisy on and off, which is very disturbing. I called the reception to fix the second day of my stay, it seems ok for awhile but still having the problem. As a business traveller, a good sleep is very important to get ready for the next day.”
“Friendly English speaking staff.
Very helpful and efficient.
Even the housekeeping staff are super friendly.
Hotel is charming and over all very clean.”
“The room is clean and comfortable. The location is good. The reception is very helpful and nice. The river view is beautiful. I can see the sun rise in the morning.”
“Everything was decent except for the fact that the noise isolation was very terrible. It's right next to the primary road so you can clearly hear the hyper at Friday night last until almost sun rise, then, it came after the city services like city-cleaning and the trams which can literally keep you up till the next day.
One last thing is we can clearly hear the noises from the preparation of the house-keeping at around 6-7 am.”