This was a generally good stay, but the check-in was stressful and affected the stay. We arrived after hours with instructions to get in but were given the wrong room number, with guests already occupying this room. It took several attempts to reach someone to provide us with the proper room number and instructions. The hotel did not provide any reassurance or compensation for this error and seemed not really to care. I am sure it was just a mix-up; otherwise, the stay was fine, but this was definitely a stressful situation.
