AC didn’t work entire stay. Had to sleep with window open. Even changed rooms and same problem. Had to request room to be cleaned twice and even then they left dirty cups in the room.
Jaclyn
2025 年 3 月入住 6 晚
8/10 还可以
Marina
与家人出行
2025 年 3 月 29 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We would have liked to have a microwave in the room. When staying with kids, it’s a must have. Otherwise we enjoyed our stay.
Marina
2025 年 3 月入住 6 晚
8/10 还可以
Elise
与家人出行
2025 年 3 月 15 日
满意:清洁度、服务设施、住宿条件和设施
不满意:员工和服务
Our room was large nicely appointed and comfortable. The service is the real issue at this hotel. They are understaffed and don't answer the phone most of the times. The majority of the staff do not seem happy to to provide customer service. When I checked out, they presented me with a bill that included room and taxes which I had already paid through Expedia. It seems very unorganized and like I said customer service is very poor.
Elise
2025 年 3 月入住 6 晚
10/10 超赞
MARTA
2025 年 3 月 2 日
满意:清洁度、员工和服务、住宿条件和设施
Exceptional
MARTA
2025 年 2 月入住 1 晚
10/10 超赞
Roberto Gomez
与家人出行, 与配偶出行
2025 年 2 月 22 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We had a great time at the resort. The hotel food and drinks were excellent.
Roberto Gomez
2025 年 2 月入住 3 晚
2/10 糟糕
Kathleen
2025 年 2 月 19 日
满意:住宿条件和设施
不满意:员工和服务,清洁度
Kathleen
2025 年 2 月入住 3 晚
8/10 还可以
Julian
2025 年 2 月 11 日
满意:员工和服务,清洁度
Recomendable !
Julian
2025 年 2 月入住 5 晚
6/10 一般
Morgan
与配偶出行
2025 年 2 月 9 日
满意:清洁度
不满意:住宿条件和设施
Like - the location is great, staff is friendly, the rooms are clean, restaurant food was good
Dislike - understaffed, valet is overwhelmed, elevator is very slow (waited 10 plus min and ended up taking emergency stairs a lot), hall ways are very long if your room is at the end, air conditioner/heater is too loud.
Morgan
2025 年 2 月入住 4 晚
6/10 一般
Brent
与家人出行
2025 年 2 月 8 日
满意:清洁度、服务设施、住宿条件和设施
Our room staff never replaced coffee or tea- I would go to the front desk to pick it up. Also, please replace the motel style mini wall blow dryer with proper full size blow dryers. The coffee make is a very poor design to get hot water (to make tea)- it splatter water everywhere.
Brent
2025 年 2 月入住 4 晚
8/10 还可以
Lou
团体旅客
2025 年 2 月 7 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Lou
2025 年 2 月入住 4 晚
6/10 一般
Artur
2025 年 1 月 26 日
满意:清洁度、员工和服务、住宿条件和设施
Artur
2025 年 1 月入住 5 晚
6/10 一般
Renato
与家人出行
2025 年 1 月 17 日
The heating didn't work, the air conditioning didn't work, the lights in the room were burned out, I was with my family waiting at the airport for 1:20 for the transfer, and I scheduled it for 4:30. We were left in the cold with 6 bags.
Renato
2024 年 12 月入住 7 晚
10/10 超赞
Brian
与家人出行
2024 年 12 月 31 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Location to ski slope excellent
Brian
2024 年 12 月入住 3 晚
10/10 超赞
真实旅客
2024 年 12 月 29 日
真实旅客
2024 年 12 月入住 2 晚
8/10 还可以
Maninder
与家人出行
2024 年 12 月 27 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great property and good service.
Maninder
2024 年 12 月入住 5 晚
10/10 超赞
eric
团体旅客
2024 年 12 月 19 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
eric
2024 年 12 月入住 1 晚
10/10 超赞
Shayla
与配偶出行
2024 年 12 月 15 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
If you’re going to visit Aspen, stay here. Great for beginner skiers. Very small, intimate area with local shopping and dining. No reason to go off site for much. Free and convenient access to downtown Aspen if you want a change in scenery.
Shayla
2024 年 12 月入住 3 晚
8/10 还可以
Lounia
与家人及幼儿出行
2024 年 12 月 9 日
满意:员工和服务、服务设施、住宿条件和设施
The staff was friendly. The room was very nice. My only complaint would be that the towels were dingy and the robe had a stain on it. I would suggest for them to get better laundry supplies or replacing the towels more frequently. Other than that I enjoyed my stay. But fyi bring your own towels
Lounia
2024 年 12 月入住 2 晚
4/10 很差
Manish
与配偶出行
2024 年 12 月 5 日
不满意:员工和服务、服务设施、住宿条件和设施
Booked the mountain suite but realized they didn’t give us the mountain view suite in the morning. Paid extra for nothing
Manish
2024 年 11 月入住 1 晚
10/10 超赞
Anthony
2024 年 12 月 1 日
满意:清洁度、员工和服务、住宿条件和设施
Excellent
Anthony
2024 年 11 月入住 5 晚
10/10 超赞
Aykhan
2024 年 11 月 27 日
Aykhan
2024 年 11 月入住 1 晚
8/10 还可以
Angel face
与配偶出行
2024 年 11 月 7 日
满意:清洁度、员工和服务、住宿条件和设施
The shuttles to Aspen were free of charge and the routes were easy to navigate.