Nice place overall. Carpet could be replaced, kitchen sink drains slow, small microwave over sink not operating.
Richard
2024 年 10 月入住 2 晚
10/10 超赞
Joel,Washington
2024 年 10 月 7 日
满意:清洁度、员工和服务、住宿条件和设施
One of the best mountain/ slopes views, right in the Snowshoe village, steps from everywhere, even the shuttle. Cozy apartment, with everything you need.
Joel
2024 年 10 月入住 2 晚
10/10 超赞
joseph
2024 年 1 月 25 日
满意:清洁度、员工和服务、住宿条件和设施
joseph
2024 年 1 月入住 3 晚
10/10 超赞
William
与家人出行
2024 年 1 月 12 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Overall, a very nice room and property. We had a couple problems with electronic key access (to our room and to the front door). While inconvenient, staff always addressed the problems quickly. Make sure you read the check-in instructions and look over maps so you know where to check, etc.
Overall, very nice...we will be back and stay in the Highland House.
William
2024 年 1 月入住 2 晚
8/10 还可以
Clifford
与家人出行
2022 年 12 月 22 日
满意:客房舒适度,住宿条件和设施
Ski trip
Ski in ski out, great location. No services offered at the highland house. Must check in at other location.
Clifford
2022 年 12 月入住 4 晚
10/10 超赞
Christopher,miami
2022 年 2 月 26 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great property and location. Also there’s no front desk. Check in is at Allegheny springs which is at the end of the village.
Christopher
2022 年 2 月入住 3 晚
10/10 超赞
Kristie
团体旅客
2022 年 2 月 9 日
满意:清洁度、员工和服务、客房舒适度
Kristie
2022 年 2 月入住 2 晚
8/10 还可以
Lauren
2022 年 2 月 7 日
满意:清洁度、住宿条件和设施、客房舒适度
Lauren
2022 年 2 月入住 2 晚
4/10 很差
真实旅客
2021 年 6 月 5 日
不满意:服务设施
When we arrived we could not get in our building. The place was like a ghost town. Finally found another building that we could get in. Turns out that’s where we were to check in. No information was ever provided to tell us that. No signs either. I called numbers for the Highland house and was told they were closed for the day. It was around 6. You would think phones could be forwarded to the desk in Allegheny where we finally found a person. . Almost everything was closed. We’re unable to take advantage of the amenities. Disappointed.
真实旅客
2021 年 6 月入住 2 晚
10/10 超赞
真实旅客
2021 年 1 月 23 日
满意:客房舒适度,清洁度
Great location for ski in/out. Condo was spacious. Check in was easy and efficient.
真实旅客
2021 年 1 月入住 4 晚
8/10 还可以
Courtney
2021 年 1 月 15 日
满意:客房舒适度,清洁度
Check-In
Check in was awful. There was no direction on where to go for check in. We walked around for an hour before we found someone coming out of the highland house to ask. Overall a great stay! Nice room. Now that I know where to check in at I would book again.
Courtney
2020 年 12 月入住 2 晚
8/10 还可以
Takashi
与家人出行
2020 年 12 月 27 日
Takashi
2020 年 12 月入住 2 晚
10/10 超赞
Patrick
与家人出行
2020 年 12 月 15 日
满意:客房舒适度,清洁度
Great room /location
I really enjoyed this property. I will start with one thing that can be improved and move to the rest which is positive.
1. Check-in location is NOT at the highland location. It’s up the street in a separate building. Several attempts to call and find out did not go well. I realized this was an ongoing issue as another family was wondering around trying to find the check-in location. Once I located the check-in location my experience got much better.
2. Unloading the car and finding the room was easy, the room looked amazing (I recommend the 4th floor which is the top floor).
3. The room was warm and had a fireplace and porch/balcony looking over snowshoe. I would recommend getting updated pictures of the property as the property looked much better than what was displayed on Hotels.com (this is a good problem IMO).
4. You get a locker to lockup your snowboarding/ski equipment that’s easily accessible from the slopes.
5. Location was right in the middle of the village which made getting coffee/food easy.
6. Parking is across the street, you get a parking pass. Make sure it’s showing as I noticed a tow truck making its rounds around the property (parking lot). I didn’t see it towing anyone, but it was driving slow looking at each car. My car was just fine as I backed in with the parking pass showing. I took pictures just in case...
7. Checkout was easy by calling and giving your room number and location.
Wonderful property!
Patrick
2020 年 12 月入住 2 晚
10/10 超赞
Brandi
2020 年 12 月 10 日
Brandi
2020 年 12 月入住 2 晚
10/10 超赞
PATRICIA
2020 年 10 月 19 日
满意:客房舒适度,清洁度
PATRICIA
2020 年 10 月入住 2 晚
10/10 超赞
真实旅客
与家人出行
2020 年 3 月 7 日
满意:服务设施,清洁度
The Highland House is in an excellent location. We needed pillows and other sheets and they were very timely providing them to us.
真实旅客
2020 年 2 月入住 2 晚
4/10 很差
Rachel
与配偶出行
2019 年 10 月 23 日
满意:住宿条件和设施,员工和服务
不满意:清洁度
The property is beautiful. Our condo had mouse droppings on the bed and on the dining table. The fold out couch was broken. The heater made a ticking noise that was irritating.
Rachel
2019 年 9 月入住 2 晚
10/10 超赞
真实旅客
团体旅客
2019 年 3 月 14 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I like this property very thing was convenient and the activities were fun!
真实旅客
2019 年 3 月入住 2 晚
8/10 还可以
Ken
2018 年 1 月 25 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Fun place.
Great location and cozy accommodations. We will definitely be staying here again. If there's was anything negative to report it would be that checking in process isn't very clear.
Ken
2018 年 1 月入住 3 晚
6/10 一般
jessica
2017 年 6 月 12 日
不满意:清洁度、住宿条件和设施、客房舒适度
Our throw pillows and bed skirt was ripped. Extra blankets for pull out sofa was ripped as well. Toilet bowl was stained black! All the walls were marked with black scuff marks, looks like it hasn't been painted in years! A pool is on the amenities list but you have to walk to a different area in the resort to get to pool! No close parking when trying to haul luggage. Beautiful mountain view!
jessica
2017 年 6 月入住 2 晚
6/10 一般
Ruby,Atlanta
2016 年 2 月 12 日
不满意:清洁度
Nice location
Great location, everything is near by. Only complaint would be the cleanliness of the rooms.
Ruby
10/10 超赞
Pam,Raleigh, NC
2016 年 1 月 26 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Great 1 br condo on the ski slopes
The Highland House was a great place to stay on snowshoe mountain. Great location at the village plaza.
Pam
10/10 超赞
David
2016 年 1 月 10 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
David
6/10 一般
Tim
2015 年 12 月 22 日
满意:清洁度
不满意:客房舒适度
Not pleased
This is the perfect place to stay if you enjoy very small spaces. It's small when the foldout sofa isn't open, but when it is, you can barely turn around. Small TV that cannot be viewed from the bed which was on other side of room. Opened the blinds to enjoy the beautiful mountain views only to discover they hadn't been cleaned for a very long time, one of them looked as though something had been spilled on outside and ran all down the window. You check in at a sister hotel (and not until 5 pm!), so there was nowhere to go nearby to make a request or lodge a complaint. To call family members on another floor, couldn't just dial their room number, each room had a long, full-fledged phone number assigned to it. WiFi was only good in your own room, not all over the facility. Hated the entire experience. Will never go back.