6/10 一般
Xingyu
2019 年 7 月 3 日
满意：清洁度
Horrible and uncomfortable experience.Not recommen
1. I book the transportation service for two person with confirmation from the hotel.But when I landed in Sofia I waited in the airport for half an hour.Nobody waiting in the airport as promised by hotel.We I go outside of the airport,I saw the car of the hotel.The driver told me the reservation has been canceled.He had to pick up a group..So I could only a terrible old taxi to hotel.And the hotel charge me 24 euro in total!!When I checking,I asked the reason why the hotel did not inform me in advance.No explanation only "sorry.Madam..'
2. I booked the room for three nights.2 individual orders.But I have to give the card to reception to extend the valid in the 12 o'clock of the 2nd day.
3. Lift is too small, two person with 2 luggages is crowded.
4.Restaurant refuse to provide spoons if You didn't order anything.
5.You have to wait for almost one hour to let hotel staff turn on the switch of gym at 9am!!
6.There is a fuel charging station in the opposite side of the hotel.
Horrible and uncomfortable experience.Not recommend anymore!!
Xingyu
2019 年 6 月入住 1 晚