6/10 一般
Leul
团体旅客
2025 年 10 月 9 日
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The main problem I have with this reservation is with the arriving and check in system. After arriving in Sokcho express bus terminal we managed to get a taxi however the address and name provided here confused the hell out of the drivers. We were staying at sunrise hotel which has this virtual managed check in deal with the world state management agency. The only real reason we didn’t get lost/managed to make it to the hotel was because one of the taxi drivers looked at our map location and just said that sunrise hotel let’s go. Also the staff at sunrise hotel don’t actual have the ability to help with your room related problems. You only communicate with worldstate staff through WhatsApp chat. The actual check in process was wild I just got 4 links and room numbers and you click on the link to get number pad digits. There was no verification that you are who reserved the room. Thankfully we arrived late enough and I had WhatsApp to receive the messages from the Worldstate staff prior to arrival to the hotel. If you’re arriving early text the hotel number in WhatsApp!!!! Now all the negative stuff out of the way the rooms were awesome, great views, clean and easy to use once you know the passcode. The area around the hotel has so many great food and shopping places. Within a 10 minute walk you can get to ocean with stunning night views. The actual staff in sunrise hotel are amazing spoke perfect English. Overall would rate 3.5/5 but this don’t half option.
Leul
2025 年 10 月入住 1 晚
