2/10 糟糕
Sharmila
2025 年 5 月 19 日
不满意：员工和服务、服务设施、住宿条件和设施
Arrived early + decided to have lunch on terrace. Extremely strange woman with short black hair, likely in 60s, may be Mallorquin, but who often burst into French and displayed very strange + eccentric behaviours including inappropriate mannerisms was serving me. When I asked for ketchup for my pork + mashed potatoes, she made strange, disapproving facial expressions for about one minute, before finally going to get some ketchup. Also when I asked for salt and pepper, she made annoyed facial expression and then when she brought them to my table, she did not put them on the table, + instead handed them to me! In fact, when she first came to take my order, she kept saying,Ókay! okay! okay! okay! many times in a whispering voice! It was very strange. Later, I asked her if she could put some fresh pasta I had (unopened pack into a refrigerator as I woudl not get my room for 1-2 hours. She immediately said no because it´s not from the hotel. As her English is not good, she thought I was asking her to heat it up (in microwave) so that I could eat it! Then woman from reception joined + told me, ´No, it´s not possible´. I said, ´why not? It is unopened´, so then she said to other lady, ´keep it in fridge til 3pm´.Male waiter at breakfast cleared my table despite little black block left on table. Day before, same man loudly banged on my room door despite do not disturb sign clearly displayed.Man at reception was very rude and passive aggressive towards me regarding calling a taxi!
Sharmila
2025 年 4 月入住 2 晚